Network Support

KrgTechnologyInc

Redmond, WA, Australia permanent

Posted: July 7, 2017

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Quick Summary

Network Engineer with 3+ years of experience in supporting production environments, with expertise in Azure domains and strong leadership and communication skills.

Required Skills

Network Support Azure Leadership Communication Troubleshooting Networking OSI Model

Job Description

Ajith

KRG Technologies, Inc.,

ajith(at)krgtech.com

25000 Avenue Stanford, Suite #243, Valencia, CA 91355

Direct : 661-367-8000 Ext : 310

Job Title: Network Support

Location: Redmond WA

Duration: Full Time

Job Description:

· 3 + years’ Network Engineer experience in supporting production environment including customer facing or customer support roles.

· Having Azure domain experiences is a big asset.

· Soft Skills

• Leadership - handle technically challenging and politically sensitive customer situations

• Strong communications skills – Excellent spoken and written English communication skills

• Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence

• The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable

• Demonstrable troubleshooting skills

• Cross-team collaboration

· Networking Skills

• Experience with networking concepts including Load balancer, Routing, Switching, Security

• Experience and familiarity with networking tools (ping, tracert, wire shark, etc.)

• Understanding geo-redundancy, CDN and VPN technologies (site to site, point to site preferred, leased line)

• Experience and understanding of the OSI model and related concepts

All your information will be kept confidential according to EEO guidelines.

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