Network Specialist

McFadyen Digital is the leading advisor and implementer of eCommerce Marketplace solutions. During 15 years of implementing marketplaces, we’ve built dozens of platforms that cumulatively generate billions of dollars of gross merchandise value (GMV). We’re honored to have supported 10% of the Fortune 500 with their digital marketplace initiatives. Over 250 global brands like ABB, AB InBev, ACCO, Albertsons, American Red Cross, American Eagle Outfitters, US Army, US Agriculture Dept, (and many more) have entrusted their digital transformations to McFadyen. We operate global offices across the US, Brazil, and India. McFadyen Digital has been a trusted employer for over 37 years and believes that people are the most important part of our company. We’re proud of our Great Place to Work certification.

Learn more about us at our website: www.mcfadyen.com

McFadyen Digital is seeking an experienced and proactive Network & Security Senior Analyst to lead our global network and security operations. This role ensures high availability, security, and performance across our distributed offices and Azure‑based hybrid environment. You will manage network infrastructure, maintain core security platforms, and strengthen the reliability of McFadyen’s global IT ecosystem.

Responsibilities:

Top 5 Responsibilities:

1. Network Architecture & Management – Design, implement, and maintain resilient network systems ensuring reliable connectivity across global offices.

2. Advanced Troubleshooting – Diagnose and resolve complex routing, switching, firewall, wireless, and connectivity issues with minimal business impact.

3. Performance Monitoring & Optimization – Continuously assess network performance and proactively improve reliability, speed, capacity, and security posture.

4. Security Governance – Administer and enhance firewall, VPN, endpoint access, and identity protection controls using Palo Alto, BeyondTrust, and Barracuda.

5. Documentation & Reporting – Maintain accurate network diagrams, configuration baselines, change logs, and incident reports for audit and operational readiness.

Other Responsibilities

- Manage routers, switches, wireless systems, and global branch network connectivity.

- Administer and maintain Palo Alto firewalls, BeyondTrust Privileged Access Management, and Barracuda security systems.

- Oversee patching, firmware updates, and review of ongoing security alerts and reports.

- Support hybrid Azure networking (VNets, VPN Gateway, ExpressRoute-like architectures).

- Collaborate with global IT teams to standardize network/security practices.

- Participate in capacity planning, network modernization, and global upgrade initiatives.

 8+ years in network administration or engineering within enterprise environments.

- Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, and core network security principles.

- Hands-on experience with Palo Alto Networks (Panorama, GlobalProtect).

- Experience administering BeyondTrust (PAM, Remote Support) and Barracuda (email security, filtering, threat protection).

- Proven ability to investigate and resolve complex network performance issues.

- Familiarity with Azure networking and hybrid environments.

- Must be available to go to the Trivandrum office twice a week.

Preferred Qualifications:

- Certifications: CCNA, CCNP, Network+, PCNSE, or equivalent.

- Microsoft certifications: AZ‑900, AZ‑104, AZ‑700.

- Experience with distributed global teams.

- Automation/scripting experience (PowerShell, Python).

What We Can Offer You: 

• A career with thought leaders who literally wrote the book on Marketplace Best Practices.  
• A career in the fast-paced world of retail eCommerce, digital marketplaces, and platform businesses.   
• A career with first movers who are deploying new business models and strategies worldwide.  
• A career in a flat management structure without a rigid hierarchy and bureaucracy.  
• A career in a culture that rewards creativity and innovation, risk-taking and teamwork. 

Additional Information:  

Our Core Values: Caring, Adaptable, Proactive Ownership, Empowering Clients

McFadyen’s goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients, partners and internal teams. At McFadyen we truly believe our employees are our most valuable asset. Across our locations in the US, Brazil and India, we offer a world class work culture that enables top notch delivery for some of the world’s most influential companies.  

McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable.