Network Planning and Analytics Manager

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The Network Planning & Analytics Manager serves as a critical link between Sales requirements and operational capabilities. This role is responsible for ensuring the optimal balance between service level agreements (SLAs) and cost efficiency through data-driven insights, capacity planning, and strategic project execution. The position plays a key role in forecasting, performance management, and driving operational improvements to support business growth and peak season demands.

Key Responsibilities :
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Lead forecasting and capacity planning activities to ensure alignment with business demand and operational capabilities

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Bridge the gap between commercial requirements and operational execution, ensuring informed SLA vs. cost trade-offs

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Identify capacity constraints and bottlenecks; collaborate with stakeholders to develop and implement solutions

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Develop and monitor key performance indicators (KPIs) related to cost, capacity, and service levels

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Build and maintain analytical models (financial and operational) to support decision-making

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Translate data into actionable insights and recommendations

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Drive continuous improvement initiatives through data-driven problem solving

Qualifications :
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Bachelor’s degree in Engineering, Business, Economics, Data Analytics, or a related field

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Proven experience in data analytics, capacity planning, or operations strategy

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Background in project management and cross-functional collaboration

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Experience in logistics, supply chain, or operations environments is an advantage

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Strong understanding of local operations and geographical considerations

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