Network Operations Center Engineer | Level 1/2

Alongside

Porto, Porto District, Portugal Hybrid permanent

Posted: February 4, 2026

Required Skills

Job Description

We are looking for a Network Operations Center Engineer | Level 1/2 to join a project at a company specializing in the management of financial markets. The ideal candidate will provides level 1/2 technical support across a broad range of network and infrastructure disciplines that underpin the operation, as well as hosted markets for external clients.

This role is part of a high-availability, 24/7 operational environment and requires close collaboration with all the teams. The position is both internally and externally facing and plays a key role in ensuring service stability, performance, and continuous improvement.

Responsabilities:

• Monitor and respond promptly to alerts generated by network and infrastructure monitoring tools.
• Diagnose, troubleshoot, and resolve network and system incidents within defined SLAs.
• Escalate incidents and problems proactively when service impact is identified or anticipated.
• Manage and implement network changes in accordance with established change management processes.
• Perform post-change validation and quality assurance activities.
• Prioritize and manage multiple incidents, requests, and tasks simultaneously.
• Contribute to service improvement initiatives by identifying recurring issues and process gaps.
• Participate in operational projects and continuous improvement activities.
• Maintain clear and effective communication with internal teams and external stakeholders regarding incidents, outages, and resolutions.

Requirements:
• Experience working in a Network Operations Center (NOC) or similar operational environment
• Hands-on experience with monitoring tools such as LibreNMS, Nagios, Grafana, LogicMonitor
• Solid understanding of network and system infrastructures, including: LAN / WAN technologies, TCP/IP, DNS, NTP, Routing protocols (OSPF, BGP) and MPLS
• Experience troubleshooting Cisco and Juniper network environments
• Familiarity with server virtualization, enterprise storage (SAN), backup solutions, and performance/fault monitoring tools.
• Strong verbal and written communication skills in English.
• Ability to work in shifts (including nights/weekends, if applicable)

Benefits:
• Employment Contract
• Health Insurance
• Meal Card
• Gym Ticket
• Hybrid work (3 days per week in the Porto office)

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.