Network Infrastructure Project Specialist

About Megaport
We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 400 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

Our Team Culture
We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.

We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

Your Role

The Network Infrastructure Project Specialist is a pivotal role responsible for the end-to-end coordination of infrastructure projects and the operational management of field engineering activities. This individual plays a crucial role in building and maintaining the network infrastructure across multiple locations, acting as the bridge between high-level design and physical implementation. The Specialist must possess a strong technical background in physical infrastructure, excellent organizational skills, and the ability to effectively collaborate with various cross-functional teams and external vendors.

As a Network Infrastructure Project Specialist, you will work closely with Network Architects to execute the roadmap for augmenting capacity and extending network reach. You will also partner with Network Monitoring and Customer Support teams to ensure timely resolution of infrastructure-related incidents and maintain high service standards.

To be eligible for this position, you must be able to work from our Gurugram office immediately and have a maximum notice period of 30 days.

What You’ll Be Doing:
• Oversee the planning, implementation, and maintenance of network infrastructure across various locations.

• Manage the expansion of the network footprint and capacity to meet traffic demand and business goals.

• Plan and execute new infrastructure rollouts, Data Center/PoP onboarding, and hardware deployments in collaboration with the technical team.

• Schedule and coordinate infrastructure maintenance, device replacements, and link upgrades, ensuring minimal impact during maintenance windows.

• Evaluate and prioritize network tasks, ensuring deadlines are met through efficient task assignment to field resources.

• Manage budgets, CAPEX planning, and forecasting for all infrastructure deployments.

• Lead the process of finding and contracting new Data Centers/Points of Presence, including negotiating space, power costs, and access terms.

• Build and maintain strong relationships with fiber and data center vendors to ensure effective collaboration and timely support.

• Establish selection criteria and procurement processes for hardware, fiber, and Point-to-Point links.

• Negotiate pricing, support terms, and Service Level Agreements (SLAs) with vendors; manage non-compliance and escalations during major outages.

• Execute deep inspections of network billing to identify cost-saving opportunities and lead price re-negotiations.

• Manage the cost assurance process: review, approve, or dispute monthly invoices related to network services based on system records.

• Coordinate and provide technical guidance to field engineers and on-site technicians to ensure project success.

• Monitor the health of fiber links and implement necessary changes for improved performance.

• Optimize the balance between cost and redundancy to maximize network uptime.

• Identify root causes of infrastructure failures to plan prevention strategies and service improvements.

• Strategize ways to upgrade low-quality network segments at a reasonable cost.

• Take full responsibility for the company’s equipment and warehouses, ensuring organization, security, and proper maintenance.

• Manage the procurement, replacement, and disposal of network devices.

• Plan material purchases and maintain redundant stock levels for critical infrastructure components.

• Maintain a "Source of Truth" database for network assets and inventory to support network automation.

• Create and update Standard Operating Procedures (SOPs) to streamline infrastructure processes.

• Maintain clear documentation for network configurations, physical layouts, and infrastructure changes.

• Ensure the company’s "Digital Twin" system and all project management tools are kept up to date.

• Provide daily and weekly status reports on work-in-progress, network status, and project milestones.

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What We Are Looking For:
• Are skilled in clear and effective communication to coordinate complex projects across multiple teams.

• Are familiar with transport network solutions, active/passive DWDM, cabling, fiber types, splicing, and test equipment.

• Have a good understanding of Data Center infrastructure, including power supply, cooling, and rack management.

• Have previous exposure to Network/IT Infrastructure Management processes and have played a major role in large-scale deployments.

• Have experience in scheduling high-risk maintenance and managing Change Management activities.

• Possess strong planning and organizational skills, with the ability to manage several workstreams simultaneously.

• Have a pragmatic approach to prioritization and the ability to work well under pressure.

What We Offer:
• *Subject to the internal policies of Megaport, which may be updated from time to time*:

• Family health insurance according to complany policy

• A motivated team combining industry experts and emerging talent.

• Recognition programs – including Legend and Kudos Awards.

• Health & wellness programs and mental well-being support.

Working Conditions, Locations and Hours:
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Full-time office-based role, at our Gurugram office

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The working day is 8 hours, and the working week is 40 hours.

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Working visits to for meeting partners, vendors, team, checking the quality of the network

• Your will be working on an a rotating on call roster

• After hours scheduled network maintenance work is required

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90-day notice period for resignation after the trial period

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Working exclusively for Extreme Infocom Pvt. Ltd. and not for any other companies

#LI-DNI

If you have any questions, please reach out to Megaport's Talent Acquisition Team at [email protected]

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team [email protected] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".

All applications will be treated in confidence.
Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.