Network Business Analyst

Who is HelloKindred?

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands.

Anticipated Contract End Date/Length: December 18, 2026

Work set up: Hybrid

Our client in the Information Technology and Services industry is looking for a Network Business Analyst to bridge business and risk objectives with technical change initiatives. This role focuses on capturing and documenting requirements, mapping them to controls, maintaining traceability to regulatory obligations, and demonstrating measurable value delivered through remediation. The position plays a key role in aligning service processes, strengthening governance, and supporting network and security programmes within a financial services environment.

What you will do: 

• Elicit and document user journeys, process maps, and control requirements.
• Maintain traceability of requirements to NIST Cybersecurity Framework categories and regulatory obligations.
• Write clear user stories with measurable acceptance criteria.
• Orchestrate user acceptance testing and compile evidence packs.
• Map as-is and to-be service processes across incident, problem, change, and vulnerability management.
• Support Change Advisory Board documentation and communication.
• Quantify risk reduction, service level improvements, and user impact.
• Maintain dashboards and reporting packs for stakeholders.
• Translate qualitative risk into measurable outcomes and actionable insights.
• Monitor and report on key performance indicators including traceability coverage, cycle time from story readiness to acceptance, first-time pass rate, and measurable benefit realisation.

• Minimum five years of Business Analyst experience within financial services, network, or security programmes.
• Strong knowledge of ITIL practices and ServiceNow workflows.
• Experience maintaining requirements-to-controls traceability within regulated environments.
• Strong data literacy and analytical capability.
• Proven stakeholder facilitation and communication skills.
• Experience working with NIST Cybersecurity Framework controls.
• BCS Business Analysis certification preferred.
• ITIL 4 Foundation certification preferred.
• Vendor fundamentals knowledge such as Cisco, Zscaler, Fortinet, or Splunk desirable.

All your information will be kept confidential according to EEO guidelines.

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.

We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.

HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.