Network Architect, Pre-Sales

cb20 is the Capital Region’s solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service.  We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the world’s leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business.

Position requires applicant to be on-site/hybrid in our office located in Saratoga Springs, NY

Summary

Reporting directly to the VP of Managed Services, the Sales Engineers provides three primary functions:

To assist Sales Executives in helping customers determine the best technology solutions to meet their desired business outcomes and architecting associated solutions;

Assist with enterprise networking project oversight related to architected solutions and pre-sales activity

To provide technical guidance to the VP of Strategic Partners around company technology strategy with our OEM and business partners.

Duties and Responsibilities

Serve as a technology adviser to both prospective customers and representatives of currently assigned client accounts. Display a strong commitment to developing and maintaining long-term customer relationships.

Ability to understand customer requirements, determine the best solutions and effectively communicate the value proposition of those solutions are critical skills.

Ability to develop high level architectural designs for customers, and oversee the technical implementation of created designs.

Must be a subject matter expert with specialized technology experience in network solutions, including but not limited to campus route/switch, data center and core networking, edge networking such as firewalling, SD-WAN, BGP, WLAN design. Must work within a defined sales territory, respond to customer requests for proposals, develop designs and bills of materials for cost-effective solutions, and provide shoulder-to-shoulder knowledge transfer or training to implementation teams bringing the technology solutions online.

Must be well-versed in the selling company's portfolio of products and services and keep up with new technologies entering the market, including ongoing certification achievement as assigned by the company.

Organized and display excellent time management skills.

Effective communicator from both verbal and written standpoints, as well as through active listening.

The Sales Engineer will have working relationships with all levels of our customers, from technicians to senior management. Strong presentation skills are a must. Must be able to adjust presentation materials as needed to provide the type and depth of information required for each recipient.

 Qualifications Requirements/Job Specifications

Education:        BA in computer science, network engineering or information security. CCIE or alternate-manufacture equivalent certification obtainment. 20+ years experience in the field of IT, with at least 5+ years demonstrated experience working with multiple enterprise level organizations in a Network Architect capacity.

Standards:       Ability to follow standards as outlined in the cb20 Company Manual.

Skills:                  Superior organizational skills and a high attention to detail, excellent communication skills, strongly proficient in MS Office Suite

Working time:  40 hours/week.  All other times as defined by the demands of the department.

Travel:              25%-50% local travel with occasional long-distance travel as required by opportunities.

Lifting:             Typically, no lifting in excess of 25 lbs.