Network Analyst

Paradigminfotech

Phoenix, AZ, United States permanent

Posted: June 12, 2015

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Quick Summary

Network Analyst role involves providing technical support for network infrastructure, including WAN, T1, VOIP, CUCM, ISR, ICM, CVP, and troubleshooting and resolving network issues.

Required Skills

3rd shift IP Networking WAN T1 VOIP CUCM AMR ICM CVP Cisco

Job Description

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.

Role: Network Analyst

Onsite required in Phoenix, AZ

No relocation budget

Duration: 5 Months (Anticipated Start date 7/1/2015

Shift 3rd Shift - 11:00 pm to 7:15 am CST

Must Haves: 3rd shift. Strong IP Networking Break/Fix support; WAN, T1, VOIP, CUCM, ISR, ICM, CVP

This position is for a Converged Network Support Analyst who will be supporting Data, Voice and Contact Center Networks.

- Experience supporting VOIP network in a Cisco centric network

- Knowledge and experience with CUCM

- Experience with ISR Gateways

- Experience with ICM or CVP

- Experience supporting Cisco Contact Center Infrastructures

- Knowledge of Call routing in a Contact Center Environment

MANDATORY DETAILS

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