Network Administrator

TCP is committed to cultivating a diverse and inclusive team. However, we cannot sponsor visas for this role.

About TCP (TimeClock Plus):

For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.

As a network administrator is responsible for maintaining all physical, virtual, and cloud networks that keep our organization and systems running and optimized. From maintaining network security to supervising network updates and sharing and coaching IT helpdesk peers, the network administrator is not only IT support but also the thread that connects all operations. Deep technological expertise with a wide range of LAN/WLAN/WAN/MAN, computer and server systems, peripheral hardware, and software is essential for the network administrator to excel in this role and help drive our organization forward.

Objectives of this Role

• Manage all network design/optimizations, migrations, upgrades, implementations, and maintenance.
• Provide network support across the organization.
• Ensure network stability and resilience and maintain stable and consistent connectivity across all networks.
• Prepare, implement, and test disaster recovery procedures.

Responsibilities:

• Manage all internal network infrastructure requirements; including switches, routers, firewalls, wireless access points, wireless controllers, structured cabling, phones, security cameras, physical access controls, and internet service providers.

• Manage physical and virtual server administration & all associated tasks (ex: VPNs, security permissions, Users & group policies, network Integrations, 2MFA).

• Assist in all physical and virtual server upgrades, patches, and vulnerability management.

• Assist in Azure cloud infrastructure footprint management, expansion, and integration.
• Research event-log warnings and errors; monitor resources to ensure that systems architecture components work together seamlessly.

• Consistently monitor & troubleshoot performance, stability & health of Cloud, data-center Infrastructure & ISPs, using existing management tools and responding to hardware issues as they arise; help build, assess, and maintain new servers when needed.

• Coach, Mentor, and provide Tier 2 level support to Jr. peers, troubleshoot & identify root causes.
• Perform routine checks and scheduled audits of all systems, including configuration backups.
• Recommend, evaluate, and implement system and security upgrades.
• Create, adjust, and maintain network user settings and permissions.
• Create & assist in the network system’s technical memory writing, standard operations procedures, manuals & IT Policies.
• Act as an IT liaison to corporate and local offices, communicate network issues with peers, users, and management, leading troubleshooting issues & outages, ensuring security through access controls, backups, and firewalls.
• Enforce and proactively correct all current structured cabling deficiencies, and design network architecture to easy expansions that are consistent with the standards and best practices.

Requirements:
• BS in Computer Science, Electronics, or other related field experience with 5 years minimum of experience with cisco CLI and enterprise network equipment.
• Virtual and Cloud networking concepts and computing infrastructures.
• Experience as a network engineer or network operations center agent with a high emphasis on performance and root cause analysis and monitoring tools.
• Effective communication skills for training and assisting users.

Preferred Qualifications:

• Desire certification: Cisco CCNA or CCNP or CCNE, CompTIA+/Security+/Network+.

Benefits:
• Competitive salary
• PTO and Sick leaves
• In-Patient Health insurance
• Provident fund and EOBI
• The work/life set up you need to be successful.
• A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skill set and create outstanding results
• The chance to make a genuine impact on the company’s growth
• Plenty of challenging work and the opportunity to stretch yourself
• The opportunity to work with amazing talent in a fast-growing company that really values their team