Netsuite Administrator

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

We are seeking an experienced NetSuite Administrator to join our team. In this role, you will be responsible for the management, optimization and support of our core business systems as it relates to NetSuite and other ancillary systems integrated to/from NetSuite. This role involves working closely with the eTech Engineering team as well as business stakeholders (Finance, Accounting, Operations and Revenue) to support and deliver solutions that meet the organization’s objectives. You will provide critical technical support and implement system enhancements that drive our business forward.

Key Responsibilities:
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System Administration: Manage the day-to-day administration of NetSuite. This includes roles and permissions, managing reporting and Saved Searches, and maintaining system controls to support our financial and operational processes.

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Customization & Automation: Design, build and maintain customizations for our financial and operational modules. Create and manage workflow and SuiteScripts (JavaScript) to assist in automating and streamlining processes. Configure and maintain workflows, custom fields, custom records, scripted logic, and saved searches to support business processes.

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Stakeholder Support: Serve as the primary point of contact for Support tickets coming in as they relate to NetSuite and other ancillary systems. Provide user training, how-to documentation, and best practices to increase NetSuite adoption and self-service.

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Process Improvement and Documentation: Develop and maintain detailed process documentation, including business workflows, system configurations, and user guides

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Month-End Support: Be a key resource in our financial month close process to help assist and troubleshoot processes within our NetSuite environment

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Integration Management: Design, build and maintain integrations between NetSuite and other ancillary systems. Troubleshoot and resolve any integration errors in a timely manner to ensure data integrity.

Required Qualifications & Experience:
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4+ years of experience as a NetSuite Administrator, Consultant, or similar role.

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Strong hands-on experience with NetSuite configuration: roles/permissions, workflows, custom fields/records, saved searches, reports, and dashboards.

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Solid understanding of accounting/finance processes (GL, AP, AR, revenue, billing, purchasing).

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Experience with sandbox management, deployments, and release testing.

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Strong analytical and problem-solving skills with the ability to translate business needs into system solutions.

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Proficiency in business analysis tools such as UML, as well as tools like Jira, Confluence, or Microsoft Project

Preferred:
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NetSuite Administrator or SuiteFoundation certification strongly preferred.

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Experience with integrations (e.g., iPaaS tools, REST/SOAP APIs, MuleSoft, Boomi, Celigo, etc.).

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Familiarity with project management methodologies such as Agile or Waterfall is a plus

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

India Employment Benefits include:
Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
Paid time off and company holidays, along with additional leave benefits as per policy
Flexible work arrangements, supporting work-life balance
Learning and development opportunities to support continuous growth and upskilling
Employee wellness initiatives and programs focused on physical and mental well-being
Retirement and statutory benefits in line with India regulations
Inclusive and people-first culture, with a strong focus on collaboration and ownership