Nearshore Sector | IAM Business Analyst

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.

We are seeking an experienced IAM Business Analyst to join our nearshore team in Lisboa, Portugal. In this role, you will serve as a key bridge between business stakeholders and technical teams, analyzing identity and access management requirements and translating them into effective solutions. You will play a critical role in designing, documenting, and implementing IAM strategies that align with organizational objectives while maintaining security and compliance standards.

• Analyze and document current IAM processes, identifying gaps and opportunities for improvement
• Conduct stakeholder interviews and workshops to gather and clarify IAM business requirements
• Develop comprehensive business cases and recommendations for IAM initiatives and system enhancements
• Design IAM solutions that balance security, usability, and operational efficiency
• Create detailed functional specifications and process documentation for IAM implementations
• Collaborate with technical teams, security architects, and business units to ensure successful solution delivery
• Perform testing and validation activities to confirm IAM solutions meet business requirements
• Support the implementation and deployment of IAM tools and platforms
• Monitor and analyze IAM system performance, providing insights and recommendations for optimization
• Maintain knowledge of industry best practices and emerging trends in identity and access management
• Ensure compliance with relevant regulatory requirements and organizational policies

• Minimum 3 years of professional experience in IAM, identity management, or related business analysis roles

• Strong analytical and problem-solving capabilities with attention to detail
• Solid understanding of IAM concepts including authentication, authorization, provisioning, and deprovisioning
• Hands-on experience with IAM platforms and tools (such as Okta, Ping Identity, Microsoft Entra ID, or similar solutions)
• Proven experience in business process analysis and documentation
• Excellent written and verbal communication skills in English
• Ability to work effectively with cross-functional teams and diverse stakeholders
• Strong organizational and time management skills
• **Preferred Skills and Experience:**

• Experience working in nearshore or distributed team environments
• Knowledge of compliance frameworks and standards (SOX, GDPR, ISO 27001, HIPAA)
• Familiarity with enterprise systems such as ERP, HRIS, or other business applications
• Project management experience or certification (PMP, PRINCE2, or equivalent)
• ITIL certification or similar IT service management qualification
• Experience with identity governance and administration (IGA) solutions
• Background in security or risk management

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.