Natural Adabas - Mainframe Support Role (Johannesburg)

KnowledgeFocus

Johannesburg,, Gauteng, South Africa contract

Posted: August 22, 2022

Quick Summary

We are seeking a highly skilled Natural Adabas Mainframe Support professional to join our team in Johannesburg, South Africa. The ideal candidate will have experience in application maintenance and support, problem management, and code development, with a strong understanding of the customer's business and technical requirements.

Required Skills

Job Description

We are recruiting for a Natural Adabas Mainframe Support Role for a 12-month contract.

Responsibilities:

• Application Maintenance and Support or Development
• L2 Incident, Major Incidents, Represent team in war room/triage calls
• L3 Problem Management, analysis, and code fix
• Problem/Change/Release & deployment coordinator
• Being responsive to clients whilst following the principles and procedures of the quality management system
• Build strong working relationship with onshore/offshore team, customer and users.
• Good awareness of the customer’s business and in-depth knowledge of the customer’s environment and processes.
• Ensure following of processes and best practices

Desired Skills and Qualifications:

• Development or Support experience in Natural-ADABAS , JCL, COBOL, CICS.
• Strong analytical, good troubleshooting and problem-solving skills.
• Good knowledge of incident management, production support and maintenance
• Experience in identifying and delivering technical solutions to customer business problems.
• Excellent English both verbal and written communication skills and capable of independently communicating with customers.

Should be flexible to work in shifts (24/7)

• Exposure to IT Service Management
• Good to have an experience working in Agile or Waterfall software development process
•  Knowledge on Agile tools, Remedy.

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