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NASCLA/ICC Certified Instructor/Student Support Representative

Colibrigroup

1 Remote Remote part_time

Posted: August 5, 2025

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Quick Summary

We are looking for a NASCLA/ICC Certified Instructor/Student Support Representative to join our team. The ideal candidate will have experience in customer support and education, with a strong understanding of online professional education platforms. The successful candidate will be responsible for providing excellent customer service and support to our customers and students.

Job Description

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,
Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,
and the community as a whole.

We have a rich and storied history. Colibri is one of the pioneers of online professional education,
introducing some of the first web-based professional education courses in 2001. Today, the company’s
family of brands are the leading online professional education platforms in their respective end-markets.
We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned
professionals. To learn more, please visit: www.colibrigroup.com

Position Overview
We are currently seeking a Licensed NASCLA/ICC Certified Contractor to serve as a part-time Instructor/Student Support Representative for our NASCLA/ICC Certified Contractor exam prep program. The purpose of this position is to teach and assist in student support of pre-licensing curriculum, with specific focus on both the Business and Law examination and the Trade examination components of the NASCLA/ICC Certified Contractor license.

This individual will lead online exam preparation classes to help students prepare for and pass their NASCLA/ICC Certified Contractors Licensing exams. They will provide expert guidance on critical exam topics including project management, construction codes and standards, safety requirements, and construction law. This individual will also be responsible for addressing student support questions as they come into our ticketing system. They may occasionally be asked to assist with updating course content as needed. Other responsibilities may include scripting and filming instructional video content to enhance the online student experience and developing practice questions that mirror the actual exam format.


Position Requirements & Major Responsibilities:
• Prepare and teach Webinar pre-licensing content
• Teach and lead exam prep classes to help students prepare and pass their NASCLA Certified Licensing exams
• Instruct assigned course material according to the course plan
• Actively engage with students over Zoom,
• Design and implement teaching strategies that will assist the student in meeting course objectives
• Evaluate each student's achievement and progress.
• Mentor students and track student performance issues
• Participate in faculty curriculum and ad-hoc meetings
• Assist with updating course content when needed/required
• Ability to instruct classes in NASCLA Trade Exam Prep and Business Law, as needed
• Conduct regular Student Orientation and Virtual “Office Hours” as required with students.


Qualifications:
• Prior experience preferred teaching pre-license courses in construction-related trades or professional education.
• Current license as an NASCLA/ICC Certified Contractor.


Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!

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