NASA Transportation Manager (Customer Onsite)

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals
• 350+ locations worldwide
• Fortune 500
• Globally unified systems

Expeditors is a global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. We pride ourselves on being a solutions-based organization and take time to understand each customer’s individual business needs.
The NASA region has opportunities for motivated team players who have the following characteristics: high energy level, ability to learn new ideas quickly, outstanding work ethic, well developed multitasking skills, ability to prioritize tasks, and proven customer service skills. Our culture attracts some of the highest caliber people in the industry. We are looking for a highly motivated person to fill this full time position in our Transportation Services Department at an onsite position with one of our valued customers. If you think that you would work well in this environment, we look forward to hearing from you.
 

• Supporting the customer in running the Transportation program across NASA
• Lead a team of 20+ people based across multiple locations throughout the Americas. 
• Ability to identify opportunities and initiate projects independently 
• Coordinate with Multiple warehouses, Contract Manufacturers and Suppliers  
• Work closely with the Account Management Teams of carriers and manage carrier performance
• Analyze performance data and create efficiency improvement opportunities
• Manage ongoing delivery projects, delivery engagements and onboarding of new carriers and programs
• Escalation Management and Root Cause Analysis
• Support implementation of safety and security measures with carriers
• Ability to create and provide presentations on performance levels to internal staff, vendors and customer
• Proactive approach to cost saving, consolidation, and on-time performance initiatives
• Define and deliver upon critical success factors
• Multitask and Reprioritize work as needed 
• Coordinate team training, career development, and performance management
• Travel to customer, supplier and warehouse locations as required
• Identify and replace manual tasks with AI capabilities when possible 
• Utilise Productivity tools in order to manage teams productivity 
• On-time in full management and correct reason coding in the event of failures 

• Bachelor's Degree preferred or equivalent related experience 
• Min 5 + years Transportation/Logistics experience
• Min 5+ year Supervisory & Management experience
• Operational knowledge of all modes of Transports (sea, road, air, parcel)
• Operations and Strategic/Account Management experience preferred
• Demonstrated successful track record in project implementation
• Working knowledge on dispatch, track and trace, and TMS, WMS and YMS systems
• Dynamic personality; accustomed to hosting meetings and driving change within an organization
• Strong analytical, time management, and communication skills , 
• Ability to type 45wpm 
• Self-starter with a highly motivated, results-driven attitude
• Availability to travel 30%  (international and domestic)

• Expeditors offers excellent benefits:
• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus