Multifamily Coordinator

General Responsibilities:

Complete inspections in accordance with the Department of Energy Weatherization Assistance Program requirements.

Coordinate multifamily weatherization activities and communication, serving as a designated onsite point of contact for customers, contractors, and agency staff to support efficient program delivery.

Participate in structured on-the-job training and mentorship activities intended to build the skills and competencies necessary for progression into a Multifamily Site Supervisor role.

Protect customer privacy and maintain confidentiality of all information obtained in the course of service.

This position is intended to support multifamily field operations and does not carry supervisory or independent decision-making authority.

Essential Duties and Responsibilities:

Serve as a designated onsite point of contact, supporting coordination of multifamily Weatherization field activities with property owners, tenants, contractors, inspectors, and agency staff under the direction of program leadership.

Conduct regular onsite visits to monitor project progress, verify work sequencing, and identify and escalate issues to support timely resolution.

Assist with coordination of daily field operations, including contractor access, scheduling, and communication, to ensure compliance with program requirements and timelines.

Collect, review, and submit required field documentation, photographs, and reports using approved systems and procedures.

Assist with job closeout by verifying field documentation, work completion status, and coordination with quality control and administrative staff.

Represent the agency onsite by responding to questions or concerns and maintaining positive working relationships with residents, property management, and contractors.

Identify field-based health and safety, access, or site-condition concerns and escalate issues to appropriate program staff.

Support contractor coordination and performance by communicating expectations, reporting field observations, and assisting with issue resolution as directed.

Participate in onsite inspections, meetings, trainings, and project walkthroughs as required.

Travel regularly to multifamily project sites across the service area and work in outdoor and active construction environments.

Perform other related field-based duties as assigned to support Weatherization Program operations.

Secondary Duties and Responsibilities:

Perform residential energy audits in accordance with Department of Energy guidelines for nonprofit and for-profit programs as assigned.

Assess building structure, airflows, insulation levels, and ventilation systems to determine appropriate Weatherization measures and ensure compliance with MDHHS and DOE standards.

Conduct diagnostic testing, including infrared scanning and pre- and post-weatherization blower door testing, as required.

Evaluate homes for health and safety concerns, including lead, asbestos, mold-like substances, carbon monoxide levels, and ASHRAE requirements.

Educate customers on program requirements, Weatherization procedures, and energy conservation practices.

Develop bid specifications and coordinate with contractors regarding scopes of work, scheduling, and completion timelines.

Arrange job scheduling and site access with customers.

Monitor work in progress to verify workmanship, adherence to specifications, construction schedules, and program standards.

Install and inspect Weatherization materials in accordance with program guidelines and certification limits.

Prepare required reports and maintain accurate records in compliance with program requirements.

Evaluate contractor performance for compliance with MDHHS, DOE, LIHEAP, MPSC, and other applicable program standards.

Work collaboratively with the Weatherization Director to support departmental goals and monthly, quarterly, and annual objectives.

Participate in required staff meetings, training, and professional development activities.

Education and Experience Qualifications:

High School Diploma required.

Construction experience required.

Multifamily Weatherization experience preferred.

Construction site coordination experience preferred.

Possess or obtain (within six months of hire) BPI Energy Auditor certification.

Possess or obtain (within six months of hire) OSHA 10 and EPA Lead-Safe Renovation, Repair and Painting (RRP) certification.

Additional Requirements:

Must be able to climb ladders to inspect roofs, vents and chimneys; be able to enter crawl spaces and other tight locations; and be able to lift and carry up to 35 pounds.

Must be able to accurately read technical instruments.

Ability to work independently and keep accurate records.

Good customer relations skills.

Must have Proficient Computer Skills (Word, Excel, Outlook, Internet)

Must have reliable transportation, valid driver’s license, provide proof of insurance, and pass State Police criminal clearance check and MMCAA’s “Insurance Carriers” driving record review.

Successfully complete Criminal History and MDHHS clearance procedures at time of hire and when requested at any time during employment.

Must comply with Agency smoke free and drug free policies.

Understand the importance of daily work attendance.

Pass Respiratory fit test and pre-employment physical