MS-D365 CE Solution Architect (Functional)

Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. Through systems integration, we strive to provide ideal solutions and products to customers in a diverse set of countries and regions including Asia, North America and Europe. Using a portfolio of management consulting, implementation, and support services, we help our clients compete with the largest global enterprises leveraging powerful, affordable, and easy to use industry solutions built on Microsoft technologies. Our vision is to help you achieve your vision through superior products, prices, and people. 

We pride ourselves on the creativity and success of our employees. Hitachi Solutions has experienced phenomenal growth in recent years and has maintained a relaxed and open culture throughout, with an emphasis on diversity and the development of our people. We aim to be the best IT consulting company globally. This will be achieved by continuing to invest in talented and motivated people and building long term relationships with our customers.

We are looking for a highly skilled and certified Dynamics 365 CE Solution Architect with 10 to 15 Years of experience to join our Pre-Sales team. This role requires a strong combination of technical acumen and business consulting expertise to support pre-sales activities, drive solutioning, and deliver client presentations and demonstrations. The ideal candidate will play a critical role in shaping tailored D365 CE and Power Platform solutions that address customer challenges and align with business objectives.

Responsibilities:

• The candidate will work with the Sales teams and help them configure the demo environments for the client demos.
• The candidate should have the ability to understand business scenarios and provide solutions that leverage the Dynamics 365 platform.
• The candidate will also be responsible to help conduct trainings for team members of the technology solution and create and maintain knowledge sharing documentation.
• Knowledge of Dynamics 365 business applications for Customer Engagement and the related SDK
• Proficient with configuration, customizing, and integrating Microsoft Dynamics CRM.
• Significant experience working with Dynamics 365 Online and Microsoft Power Platform including PowerApps (Canvas, Portal and Model Driven Apps), Power Automate, Portal Pages and Dynamics 365 CE Apps.
• Must have experience working on Business rules, workflows, Power Automate flows. 

Key Skills & Expertise:

• Dynamics 365 CE (Sales, Customer Service, Field Service)

• Power Platform (Power Apps, Power Automate, Power BI integration)

• Workshop facilitation, client demos, and proposal creation

• Business analysis, stakeholder engagement, solution design

• Familiarity with tools like JIRA, Confluence, XRM Toolbox, Ribbon Workbench

• Estimation, scoping, and technical proposal writing

• Bachelor’s degree in Engineering or relevant field

• 12+ years of experience with Microsoft Dynamics CRM/D365 CE

• Excellent communication and presentation skills

• Experience in DevOps would be an added advantage.
• Related D365 Certifications would be an added advantage.
• Experience with JAVA Script. 

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.  

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.