Mr D - Head of Creative Studio

Mr D, a division of the Takealot Group, is looking for a highly talented Head of Creative Studio to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do

• Learn: We work with the best of the best, and then some.

• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com and TFS. We like to promote from within: Here’s your chance.

This position reports to the Chief Marketing Officer for Mr D.

As the Head of Creative Studio, you will be responsible for shaping and maintaining the creative vision and ensuring the delivery of exceptional, on-brand, and results-driven creative work across all touchpoints for an on-demand delivery app. This includes orchestrating campaigns across diverse offerings such as brand, restaurants, food, groceries, and retail categories. You will lead a team of creative professionals and collaborate closely with cross-functional teams to enhance customer engagement, drive brand recognition, and support in the creation of compelling user experiences.

Your responsibilities will include:

Strategic Creative Leadership:

• Define and own the overarching creative strategy and direction, ensuring alignment with the company's business objectives and CMO's vision.

• Develop a deep understanding of the brand's ethos, tone, and visual identity across a variety of services (restaurants, food, groceries, retailers, etc.).

• Leverage user insights and market trends to evolve the creative approach, ensuring all outputs are customer-centric and innovative.

• Maintain consistency and clarity of storytelling across all channels, including app assets, advertisements, email campaigns, social media, and more.

Team Leadership & Management:

• Build, mentor, and inspire a multidisciplinary team of talent (designers, copywriters, content producers, videographers, etc.).

• Foster a collaborative environment that encourages creativity while meeting deadlines and business goals.

• Implement processes and workflows to optimize team efficiency and high-quality output.

Creative Project Delivery:

• Oversee all creative studio projects, ensuring objectives, deadlines, and budgets are met.

• Bring to life cross-functional campaigns, including seasonal promotions and localised activations, that cater to brand merchants and customers.

• Champion innovative ideas that improve customer acquisition, engagement, and retention.

• Maintain a focus on user experience within the app, translating brand ideas into seamless UI/UX designs.

Collaboration and Stakeholder Management:

• Partner with marketing, product, business development, and operations teams to understand needs and set creative priorities.

• Work closely with the CMO to ensure the creative strategy is aligned with overall marketing goals.

• Present creative concepts and ideas to senior leadership and gain buy-in for strategic initiatives.

• Collaborate & co-create with external agencies on key campaigns/projects

Analytical Oversight:

• Monitor the performance of creative campaigns and pivot strategies as needed to achieve KPIs (engagement, downloads, retention, revenue).

• Utilize data, A/B testing, and performance analytics to fine-tune creative approaches for ROI improvement.

Brand Oversight:

• Be the guardian of the brand image, ensuring all creative outputs adhere to brand guidelines and values.

• Drive campaigns that resonate locally and maintain brand integrity.

Qualifications:

• A bachelor’s degree or advanced diploma in advertising, marketing, communications, design, or a related field.

• 7-10 (Min) years of experience in creative leadership roles, preferably within fast-paced industries such as creative agency, tech, e-commerce, or on-demand services.

• Proven track record of leading and scaling creative teams in a digital-first environment.

• Deep understanding of customer journey touchpoints within an app-based business model.

• Experience managing campaigns for food, grocery, retail, and lifestyle brands is a bonus.

• Expertise in creative disciplines like graphic design, video production, copywriting, and UI/UX design.

• Strong proficiency in creative tools and platforms (e.g., Adobe Creative Suite, Figma, Asana,etc.).

• Familiarity with marketing tech stacks, A/B testing software, and analytics platforms is a plus.

• A proven track record of incorporating and sustaining AI tools into the creative process.

Attributes:

• Creative thinker with a growth mindset and a passion for innovation.

• Exceptional ability to balance strategic vision with hands-on execution.

• A champion of user-centered design principles and brand storytelling.

• Strong stakeholder management, communication, and presentation skills.

• Adapt in managing competing priorities in a fast-paced, deadline-driven environment.

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.

• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.

• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.

• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).

• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.

• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.

• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference