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MONITORING MANAGEMENT (AVANGRID - GOPTS) VAC 1

Inetum2

Mexico City, CDMX, Mexico Remote permanent

Posted: April 23, 2026

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Quick Summary

We are looking for an experienced manager to oversee and lead a team of professionals in a dynamic and innovative environment.

Job Description

Somos un grupo internacional de consultoría digital ágil. En la era de la post transformación digital, nos esforzamos por permitir que cada uno de nuestros 27 000 profesionales se renueve continuamente viviendo de manera positiva su propio flow digital.

Cada uno de ellos puede moldear su trayectoria profesional de acuerdo con sus preferencias, emprender de forma práctica para construir junto a sus clientes un mundo más positivo, innovar localmente en 26 países y armonizar su carrera profesional con su bienestar personal.

Roles y responsabilidades: Figura dirigente de un perímetro tecnológico, con conocimiento experto en su área y con capacidad para microgestionar las actividades y recursos de su perímetro, así como capacidad para resolver tareas junto con el equipo de técnicos.

o El servicio engloba la infraestructura de monitorización informática de Avangrid.

o Nivel Educativo requerido: Título Universitario Tecnológico (Informática, Telecomunicaciones, Matemáticas, etc.)

o Experiencia mínima: Experiencia demostrable de al menos 3 años en las áreas técnicas, plataformas, herramientas e idiomas de su perímetro tecnológico.

o Posibilidad de On Call: SI

Solution / Knowledge

Requirements

BMC TrueSight Synthetic Monitoring

Technical Knowledge:

o Understand synthetic monitoring for web and mobile applications.

o Knowledge of scripting to create custom monitoring scripts.

Recommended Training:

o Specific TrueSight Synthetic Monitoring courses

Elastic Synthetic Monitoring

Technical Knowledge:

o Familiarity with the Elastic Stack platform.

o Understand how to use Elasticsearch, Logstash, and Kibana.

Recommended Training:

o Elastic Stack and synthetic monitoring courses

BMC Entuity

Technical Knowledge:

o Understand network and device monitoring.

o Familiarity with SNMP and network protocols.

Recommended Training:

o Specific BMC Entuity courses.

BMC ProactiveNet PerformanceManager

Technical Knowledge:

o Understand proactive monitoring and performance analysis.

o Knowledge of key metrics and thresholds.

Recommended Training:

o Specific ProactiveNet courses.

BMC Patrol Configuration Management

Technical Knowledge:

o Familiarity with configuration and change management.

o Understand how to configure and maintain BMC Patrol.

· Recommended Training:

o BMC Patrol Configuration Management administration courses

BMC Patrol Central and RTServers

Technical Knowledge:

o Understand the architecture of Patrol Central and RTServers.

o Knowledge of administration and configuration.

Recommended Training:

o Specific BMC Patrol Central and RTServers courses.

Elastic Synthetic Monitoring

Technical Knowledge:

o Understand the architecture of Elastic.

o Knowledge of administration, configuration, creating dashboards, creating synthetic transactions.

Recommended Training:

Specific Data management, Visualizations, courses.

OpsGenie

Technical Knowledge:

o Understand the architecture of OpsGenie.

o Knowledge of administration, configuration, perform audit.

o RestAPI calls.

Recommended Training:

o None

CA Spectrum

Technical Knowledge:

o Familiarity with the CA Spectrum monitoring tool.

o Understand event and alarm management.

Recommended Training:

o CA Spectrum administration courses.

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