Missionforce - Principal UI/UX Designer, Public Sector

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Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Candidates interested in the Hawaii location must be based in Oahu.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role. ​

PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role:

At Salesforce, we believe technology should serve the greater good, powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. Our UX teams aspire to create products people love, tools that make a user’s day more productive and a developer’s application more powerful.

In this role, you will work on Missionforce, Salesforce products supporting mission-critical work across the U.S. Department of Defense, the Intelligence Community, Aerospace, and Allied Nations. You will help create new design patterns and collaborate with cross-disciplinary teams to bring bold ideas to life.

You will lead the team in shaping and articulating a compelling product vision, applying expert visualization skills, thought leadership, and close partnership with product and technology leaders. You will immerse yourself in the full end-to-end experience design process, from storyboards and journey maps to high-fidelity mockups and functional prototypes.

You’ll direct the team in crafting and articulating the product vision, requiring expert visualization skills, thought leadership, and the ability to work closely with product and technology partners. You’ll immerse yourself in all aspects of end-to-end experience design, from storyboards and journey maps to high-fidelity mockups and functional prototypes.
 

Mission Impact:

• Deep understanding of user-centered design methods and best practices.

• Experimental Mindset (Plus): Experience or a strong interest in leveraging AI tools (like Cursor, Replit, or LLMs) to explore, prototype, or automate design workflows.

• Prototyping & Curiosity: A track record of going beyond static mocks to explore how emerging tech can solve user problems.

• Systems Thinking: Ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve the entire user flow, not just a single feature.

• Strategic Influence: The ability to thrive in a fast-paced environment, persuade others, and build consensus on projects with varying degrees of ambiguity.

• Craft & Visual Excellence: Expert knowledge of current design tools such as Figma, along with an ability to quickly learn and adopt new tools as they emerge.

• Communication: Strong active listening skills with an ability to build close, trusting relationships across Engineering and Product Management.

• Ethics & Equality: An internal compass that points toward ethics, ensuring AI-driven experiences are designed with responsibility and inclusivity at the core.

Required Qualifications:

• 10+ years of experience designing and delivering products from start to finish as part of a cross-functional team.

• Experience working in or adjacent to secure environments.

• Ability to travel as needed to customer sites.

• Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

• Active Top Secret clearance required; TS/SCI preferred

Preferred Qualifications:

• Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.

• Background in defense/aerospace industries or operational military/logistics experience.

• Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.

#LI-Y

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.