Middle Office - Chief Administrative Officer - Vice President

Who We Are Looking For

The AOIA organization is a critical enabler to enterprise-wide execution, partnering with global and regional business leaders to drive operational excellence, governance, and strategic execution. With a global footprint across major hubs in EMEA, APAC, and North America—and a strong presence in India—the AOIA function acts as the backbone supporting enterprise priorities, business performance, and organizational effectiveness.

We are seeking an Vice President to join the AOIA team in India, based in Bangalore. The role partners closely with senior India and global leadership to translate strategy into actionable plans, drive governance rigor, enable decision-making through analytics, and support operational continuity. The ideal candidate brings strong strategic thinking, stakeholder influence, communication excellence, and a proven ability to manage complex initiatives.

This role reports directly to the Managing Director, AOIA India and works extensively with India and global leadership teams.

Why This Role Matters

AOIA is integral to delivering enterprise performance and enabling leaders to manage business operations, client experience, and organizational growth. In this role, you will:

• Drive execution of strategic priorities
• Strengthen governance and oversight
• Enhance resilience across business operations
• Support leadership with high‑quality insights and reporting
• Enable effective communication and leadership engagement

Join us if you want to shape strategic outcomes and influence at senior levels from day one.

What You Will Be Responsible For (Key Responsibilities)

As AOIA – CAO / COO - Vice President, you will:

Strategic Partnership & Leadership Support

• Partner with senior leaders to drive India strategy forward and execute enterprise-wide priorities.
• Translate vision, strategy, and thought leadership into clear, impactful executive‑level presentations.
• Provide strategic insights by analyzing data and presenting it for decision-making across senior leadership levels.

Program & Initiative Management

• Plan, manage, and execute strategic initiatives and priorities for the business unit.
• Independently identify obstacles, evaluate solution alternatives, and drive the best outcomes.
• Coordinate cross-functional initiatives and ensure timely delivery.

Governance, Reporting & Analytics

• Lead functional reporting, including preparation of metrics, dashboards, insights, and leadership communication.
• Track headcount, budget, attrition, and resource challenges; recommend mitigation strategies.
• Manage OKRs, governance cadence, and leadership updates.

Stakeholder Management

• Influence senior stakeholders with data-driven insights and structured communication.
• Navigate complex or difficult situations through negotiation and relationship management.
• Maintain strong executive presence and command over leadership communication.

Operational Excellence

• Strengthen risk culture, operational discipline, and continuous improvement mindset.
• Enable data-driven decision-making through analytical frameworks and reporting tools.
• Support business performance monitoring and early risk identification.

What We Value

(Strengths & attributes for success)

• Strong analytical and problem-solving background
• Mastery of MS Office (PowerPoint, Excel, Word), SharePoint, and analytics tools
• Excellent written and verbal communication; outstanding presentation capability
• Ability to manage multiple priorities and operate with limited direction
• Proven experience influencing senior stakeholders in global environments
• Proactive, high‑ownership mindset with organizational change experience
• Ability to inspire a culture of ideation, improvement, and risk excellence

Education & Preferred Qualifications

• Willing to work in shifts as per the business requirements (APAC / EMEA / NAM)
• Bachelor’s degree required; advanced degree (MBA or related field) preferred
• 14+ years of experience in CAO / COO / business management or strategic operations roles, ideally within financial services or global enterprises
• Strong quantitative, communication, and leadership skills
• Proven experience managing cross-functional teams and initiatives
• Demonstrated ability to assess and solve complex problems collaboratively
• Excellent numerical, analytical, and presentation capabilities

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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