Middle Configuration Specialist (CLM)

SigmaSoftware2

Sofia, Sofia City Province, Bulgaria Remote permanent

Posted: January 28, 2026

Required Skills

Job Description

Are you looking to grow your career in a global IT environment? At Sigma Software, we are inviting a Configuration Specialist to join our expanding support team and contribute to delivering high-quality solutions for enterprise customers.

In this role, you will gain hands-on experience working with Icertis CLM — a leading Contract Lifecycle Management platform — and develop your skills in system configuration, testing, and documentation within a collaborative international team.

You will be part of a company that values professional growth, provides exposure to global projects, and fosters a supportive environment where your contribution truly matters.

CUSTOMER

You will work with Icertis CLM, a market-leading enterprise Contract Lifecycle Management platform used by global organizations to streamline contract creation, approval, and compliance processes. The solution automates workflows, improves operational efficiency, and helps reduce risks associated with contract handling across different markets.

• Configure Icertis CLM components, including workflows, templates, clauses, fields, and metadata

• Perform system setup tasks based on clearly defined business and technical requirements

• Support data preparation activities and participate in configuration testing and validation

• Maintain configuration documentation and ensure accuracy of configuration records

• Troubleshoot configuration-related issues and implement approved minor changes

• Collaborate with team members to ensure consistent implementation of best practices

• 2+ years of experience working with enterprise systems (CLM, CRM, ServiceNow, ERP, SAP, or similar)

• Hands-on experience with system configuration (not limited to analysis or design tasks)

• Ability to elicit requirements and follow specifications carefully and work independently on assigned tasks

• Strong attention to detail and a structured, methodical approach to work

• English level: Intermediate or higher (reading and writing)

WOULD BE A PLUS

• Experience with integrations or automation tools

• Knowledge of contract management processes

• Certifications in enterprise platforms (e.g., Icertis CLM, Salesforce, SAP)

PERSONAL PROFILE:

• Detail-oriented and methodical

• Strong communication and interpersonal abilities

• Collaborative mindset

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