Middle Client Delivery Manager

GR8 Tech builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to own and scale technical client onboarding at GR8 Tech — turning complex integrations into predictable delivery, strong client partnerships, and a fast transition to business-as-usual.

What you’ll drive:

End-to-end client onboarding delivery

• Own technical onboarding and integration projects from kickoff to BAU handover.

• Ship predictable outcomes by driving multiple parallel deliveries, managing risks, and keeping execution on track.

• Unblock day-to-day delivery challenges and make fast decisions when priorities shift.

Client partnerships and cross-functional alignment

• Act as the main delivery partner for clients during onboarding, building trust through clarity and execution.

• Align closely with Sales, Account Managers, and engineering teams to ensure delivery commitments match client and business goals.

• Coordinate cross-functional teams and dependencies across platforms, integrations, and APIs.

Scalable delivery operations

• Build and improve scalable delivery processes together with the Lead of Global Delivery.

• Optimize tools, workflows, and KPIs to increase delivery speed, quality, and transparency.

• Standardize onboarding practices to enable consistent, high-quality delivery as the client portfolio grows.

Team leadership and growth

• Lead and grow a team of technical delivery experts, fostering ownership and accountability.

• Scale the team’s impact and responsibilities as onboarding volume and complexity increase.

What makes you a GR8 fit:

Must-have

• 3+ years of IT delivery management experience leading technical projects and teams in a client-facing environment.

• Strong B2B client delivery background with ownership of end-to-end execution.

• Solid iGaming industry knowledge and understanding of platform-based products.

• Hands-on experience with technical integrations, APIs, or complex onboarding flows.

• Proven ability to lead teams of 10+ people while running multiple projects in parallel.

• Strong understanding of SDLC, Change Management, Release Management, and Agile/Scrum practices.

• Fluent English; proficiency in Ukrainian or Russian.

Nice-to-have

• Experience improving delivery processes, KPIs, and operational efficiency at scale.

• Advanced use of JIRA, Confluence, and delivery monitoring tools.

• Knowledge of Turkish.

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.

• 20+ vacation days, unlimited sick leave, emergency time off.

• Remote-first + tech support + coworking compensation.

• Team events (online/offline/offsite).

• Learning culture with internal courses + growth programs.

Our culture & core values:

GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.