Middle Business Analyst

GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win.

We deliver high-impact, full-cycle tech solutions designed to scale. From seamless integration and expert consulting to long-term operational support, our platform powers millions of active players and drives real business growth. It’s more than just a product — it’s the iGaming Platform for Champions, built for those who play to lead.

We know the game and how to take it to the next level. With 1000+ talented professionals on board, we don't just build tech — we build success stories for iGaming operators all over the world.

Our ambition drives us, our people make it real. Join us and be part of building champion-level success!

The Business Analyst (JIRA Specialist) plays a key role in managing project requirements, tracking issues, and optimizing workflows within JIRA. This position bridges the gap between business stakeholders, development teams, and project managers to ensure seamless collaboration, clear documentation, and efficient project execution. The Business Analyst will leverage JIRA’s capabilities to enhance project tracking, reporting, and overall productivity.

What You’ll Be Driving:

• Collaborating with stakeholders to collect and document project requirements;

• Translating business needs into JIRA issues such as user stories, tasks, and epics;

• Defining and managing acceptance criteria for project deliverables;

• Creating and maintaining user stories, tasks, and epics in JIRA;

• Assigning priorities, story points, and ensuring backlog refinement;

• Tracking issue progress and ensuring timely resolution of blockers;

• Designing, implementing, and refining JIRA workflows to align with business needs;

• Defining issue statuses, transitions, and automation rules for smoother workflows;

• Ensuring workflow compliance with Agile or project management methodologies;

• Generating reports and dashboards to track project progress, team productivity, and issue resolution;

• Using JIRA’s reporting features to analyze project data and identify bottlenecks;

• Providing insights to stakeholders based on data-driven metrics;

• Facilitating clear communication between development teams, product owners, and stakeholders;

• Ensuring transparency and documentation of all project-related activities;

• Conducting training sessions to help teams effectively use JIRA Identify areas for improvement in project tracking and issue management processes.

What Makes You a GR8 Fit:

• Proficiency in JIRA for issue tracking, workflow customization, and reporting;

• Experience in Agile methodologies (Scrum, Kanban);

• Understanding of JIRA integrations with tools like Confluence, Slack, and Trello;

• Strong knowledge of JIRA query language (JQL) for advanced issue filtering and reporting;

• Ability to create and manage JIRA dashboards and custom reports;

• Experience in designing and implementing JIRA workflows;

• Familiarity with user story management and backlog refinement;

• Basic understanding of software development lifecycle (SDLC).

Why You’ll Love Working Here:

Benefits Cafeteria

An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:

• Sports – gym, yoga, or any activity to keep you active;

• Medical – insurance and wellness services;

• Mental health– therapy or coaching support;

• Home office – ergonomic furniture, gadgets, and tools;

• Languages – courses to improve or learn new skills.

Work-life

• Parental support with paid maternity/paternity leave and monthly childcare allowance;

• 20+ vacation days, unlimited sick leave, and emergency time off;

• Remote-first setup with full tech support and coworking compensation;

• Regular team events – online, offline, and offsite;

• Learning culture with internal courses, career development programs, and real growth opportunities.

Our Culture & Core Values

GR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset. We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that’s got your back.

• FUELLED BY TRUST: we’re open, honest, and have each other’s backs;

• OWN YOUR GAME: we take initiative and own what we do;

• ACCELER8: we move fast, focus smart, and keep it simple;

• CHALLENGE ACCEPTED: we grow through challenges and stay curious;

• BULLETPROOF: we’re resilient, ready, and always have a plan.

To keep things efficient, please apply only for roles that closely match your experience.