Mid SRE Engineer

Working at Omnisend is... kind of boring.
Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.

We move fast. We are flexible and adaptable to an ever-changing business environment to deliver value to our customers. Running lots of experiments and validations helps us to deliver what truly matters. Data-driven nature enables us to measure real impact and adjust. Customer feedback and daily contact create opportunities to solve problems our customers really need to be solved.

We are product engineers at heart. Cross-functional teams, led by engineering and product managers, and designers, deliver services capable of processing billions of records using event-based architecture in real time, sustaining millions of visits per day, and sending tens of billions of communications per year.

We are expanding and looking for a Mid SRE Engineer to build a platform that enables experienced teams to choose, spin and observe standard building blocks easily and help us reach our moonshot mission.

What you’ll do @Omnisend::
• Ensure that Experience teams can set up and manage their datastores autonomously;
• Building self-service and introduce standards for Experience teams to manage their Cloud resources - share knowledge and best practises;
• Look after and scale observability stack - Prometheus, Thanos, Grafanalabs Loki and Grafanalabs Tempo.
• Experiment with new stack elements or services;
• Ensure that Kubernetes cluster running ~400 microservices is stable and scalable.

We expect that you’ll bring::
• 2+ Hands-on experience with any datastore (preferably MongoDB, PostgreSQL, mySQL, Redis);
• Understanding and knowledge of IaaS (Terraform, Ansible, etc.);
• Experience with building CI/CD pipelines;
• Knowledge of cloud services (any major cloud provider, preferably GCP);
• Good knowledge of Linux (Ubuntu, Debian);
• Experience with Kubernetes;
• Software development knowledge with Golang (huge plus).

How we work and what we value::
• Company-wide OKR;
• Empowered product teams that solve customer and business problems;
• Objective-based planning and experimentation-driven delivery;
• Product-led growth;
• We look at product metrics daily, we speak to our customers and do it often;
• Outcomes and bringing value to our customers over outputs and feature factories;
• Ship to learn. Experimentation to validate hypotheses and assumptions;
• Truly embracing data-driven decisions.

What we offer in return::
• Gross salary starting point from 4400 EUR/month based on experience;
• An unlimited learning budget for self-improvement complying with the best interest of Omnisend;
• Working methods and best practices inspired by the best tech companies in Silicon Valley;
• Senior colleagues (over 70%) enable us to have a high-performing, productive environment where your growth will accelerate;
• Flexible working hours and remote work possibilities;
• Private health insurance;
• Unlimited access to psychotherapy;
• Workstation budget;
• Personalized work anniversary gifts, such as house cleaning, spa treatments, international flights etc.;
• Attractive workations and team-led team-building events.

Omnisend is a customer-centric product-focused company where you will be instrumental in creating a global product — Email and SMS marketing platform to drive rapid e-commerce stores growth and accelerate online businesses expansion, a platform with a well-established position in the US.

Seamless integration with all major Ecommerce platforms, ready-made automation and email templates, flexible segmentation, and award-winning 24/7 customer support — Omnisend makes it simple for businesses of all sizes to sell more without breaking the bank. "Great marketing needs to be expensive" is proven to be wrong every day by 125,000+ Omnisend customers who are successfully growing their businesses through Email and SMS marketing. Every $1 spent on Omnisend platform makes 68$ on average for our customers.