Mid- Market Account Executive

UserGems is an AI platform that helps sales and marketing teams double their pipeline impact with the same team. Our AI agent (Gem-E) captures buying signals and your CRM data to identify who to target, when, and why, drafting highly personalized and impactful outreach that results in higher conversion.

UserGems has generated $4 Billion in pipeline and over $950 Million in revenue for hundreds of start-ups and public companies. Companies like Mimecast, UserTesting, SAP LeanIX see more than 15X ROI in closed won revenue from UserGems.

We are looking for a full-cycle Account Executive to accelerate UserGems' growth by prospecting and acquiring new customers in the mid-market space. For this role, we are looking for someone based in the Pacific Coast timezone.

As an Account Executive

• You will manage the sales cycle from prospecting to close

• You will be able to clearly articulate and demonstrate our value proposition, and influence buying decisions

• You'll own the entire buyer relationship and build your book of business

• You'll sell to buyers that are just like you - sales and marketers

• You'll partner with the marketing team to effectively target accounts - top, middle, bottom of the funnel - to close deals quicker. Sales and marketing get along very well here - both are measured by revenue.

How you'll ramp

...within your first week...

• You'll get familiar with our product, sales process and tools

• You'll shadow on all sales calls

• You'll practice a few mock demo's and product Q&A's with our team

...day 30...

• You'll run a few sales calls independently

• You'll multi-thread open opportunities via email, calls, LinkedIn, etc.

• You are familiar with our product, competition, common Q&A

...day 60...

• You’ll be actively managing an opportunity pipeline

• You'll be collaborating with marketing on campaigns, processes to accelerate the pipeline

• You'll close your first sale and ring the (virtual) closing bell!

...day 90...

• You'll be an integral part of our revenue team and success

• You'll be able to onboard and help new starters

• You'll provide ongoing feedback to the marketing and engineering teams based on prospect and customer feedback

• You'll recommend ways to improve our sales and success processes based on industry best practices

What you've accomplished so far

• You have 2-3 years of experience in a comparable role with a demonstrated track record of success in consistently hitting your quota

• You’ve become a trusted resource for your prospects, customers, and teammates

• You’ve demonstrated the ability to communicate across various channels (phone, e-mail, social selling, etc.)

• You are comfortable leading “business value” and “ROI” conversations

• You thrive in a high growth environment, are self-motivated with an entrepreneurial spirit

• Experience selling to sales or marketing leaders a plus

• Comfortable selling to VP and above, and comfortable navigating through multiple decision makers in an organization

• You have a firm grasp on SaaS sales best practices

• You are a team player and have the ability to collaborate with others but ask for help when needed

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Why you should join:

• You’ll be part of a fast-growing startup as it scales from 60 employees to 100+

• Customers love us! (see our Customers page and G2 Reviews). They see ROI in Closed Won revenue generated

• Employees love us! (see our Glassdoor & RepVue page)

• We're a remote-first company with employees across the Americas and Europe

• We have weekly standups, virtual happy hours, and in-person off-sites around the world so that everyone stays connected

• We are customer-focused and data-driven in everything we do

• We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender, or sexual orientation

• We offer a competitive salary and benefits