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Mid-Market Account Executive

TOPdesk

London, , United Kingdom permanent

Posted: August 28, 2025

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Job Description

At TOPdesk we help our customers to deliver better services. How? With great software and expert knowledge. Our ever-expanding team has over 850 colleagues in 8 countries, dedicated to making service management more fun and easy. Would you like the freedom to develop your skills in a flexible working environment? A TOPdesk career is the answer.

TOPdesk UK is growing! We are seeking ambitious and experienced sales professionals to bring on new business in the UK & Ireland as Account Executives* based in our central London office.

Key Responsibilities:

• Manage a pipeline of new business opportunities, focusing on taking prospects from demo stage to close
• Collaborate with our BDRs and Marketing team in addition to your own efforts to ensure a healthy pipeline
• Demonstrate expert knowledge of our ITSM SaaS solution, handling technical objections and problem-solving during demos
• Lead strategic conversations with stakeholders across various organisations, industries, and levels of seniority
• Navigate tender processes and contract discussions to successfully close deals
• Work cross-departmentally to support team, business, and customer interests
• From time to time, mentor and coach junior team members as a senior member of the sales team

Wanna know more about us? Check out a bit about our software, company culture, or drop us a message with any questions!

*please note that internally this role is called Business Development Manager but that the responsibilities are akin to an Account Executive. 

• Demonstrated experience closing new business in a software or solution environment with 2+ years in the closing role
• Experience demoing to different stakeholders within an organisation
• A 1st or 2:1 degree
• Interest in technology and software
• Exceptional communication skills including written, verbal, and in presentation
• Willing to learn and take your own initiative
• Accountable for your own success
• Able to build relationships
• A positive, can-do, and go-get attitude

What we offer

• Base salary of £47k - £59k and total OTE of 75k-95k
• An annual training budget equivalent to 10% of your basic salary
• 26 days pro rata of holiday per year plus public holidays & birthday off
• 15 days fully paid sick leave, 5 days paid parental/carer leave, and 2 volunteering days a year!
• Workplace flexibility: a minimum of 2 days a week in the office to suit all employee needs
• Unlimited career support
• An exciting, supportive, international, and multicultural environment
• Great company benefits including team outings and rewards, a generous pension plan, private healthcare, cycle to work scheme, tech scheme, Perkbox membership
• We have foosball, darts, and ping-pong!

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