Microsoft Dynamics 365 CRM Developer - Octopus by RTG

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview

We are looking for a skilled Microsoft Dynamics 365 CRM Developer to design, develop, customize, and integrate Dynamics 365 CRM solutions. This role focuses on technical implementation, system enhancements, integrations, and performance optimization while ensuring adherence to Microsoft best practices.

The ideal candidate will have strong experience in C#, .NET, JavaScript, Power Platform, and CRM integrations, with the ability to deliver scalable and high-performance solutions.

Key Responsibilities

Development & Customization

• Develop custom plugins using C# (.NET)
• Customize entities, forms, views, dashboards, and business process flows
• Implement client-side scripting using JavaScript
• Develop custom workflow activities
• Build and maintain PCF (PowerApps Component Framework) controls

Power Platform Development

• Develop Power Automate flows to automate business processes
• Build Canvas and Model-driven Power Apps
• Configure Dataverse tables, relationships, and security
• Implement business rules, calculated fields, and automation logic

Integration & APIs

• Develop integrations using REST APIs and Web Services
• Integrate Dynamics 365 CRM with ERP systems and third-party platforms
• Work with Azure Logic Apps, Azure Functions, and Service Bus
• Troubleshoot and optimize integrations and system performance

Deployment & ALM

• Manage solution deployments across Dev, Test, and Production environments
• Use Azure DevOps for CI/CD pipelines
• Manage version control and release management
• Support environment setup and maintenance

Performance & Optimization

• Analyze and resolve system performance issues
• Optimize plugins, queries, and workflows
• Ensure scalability, reliability, and security best practices
• Monitor logs and troubleshoot system errors

Testing & Support

• Conduct unit testing and support SIT and UAT
• Provide Level 2 and Level 3 production support
• Perform root cause analysis and issue resolution
• Document technical solutions and configurations

Requirements:
Education & Experience

• Bachelor’s degree in Computer Science, Software Engineering, or related field
• 3–4+ years of experience in Microsoft Dynamics 365 CRM development
• Proven hands-on experience in CRM technical development and customization

Technical Skills

• Strong proficiency in:
• C# and .NET
• JavaScript
• Dynamics 365 SDK
• Dataverse

• Experience with Power Platform (Power Automate, Power Apps)
• Experience with REST APIs and system integrations
• Strong understanding of Dynamics 365 security model

Preferred Skills

• Experience with Azure services (Logic Apps, Functions, Service Bus)
• Experience with Azure DevOps and CI/CD pipelines
• Experience developing PCF controls
• Understanding of Dynamics 365 functional modules (Sales, Customer Service, Field Service)
• Experience working in Microsoft Partner environments

Preferred Certifications

• Microsoft Certified: Power Platform Developer Associate
• Microsoft Certified: Dynamics 365 Developer Associate

Key Competencies

• Strong analytical and problem-solving skills
• Attention to detail
• Ability to work independently and within a team
• Strong communication skills
• Ability to manage multiple priorities and deadlines