Microsoft 365 Engineer

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Microsoft 365 Engineer

Department: IT Engineering | Reports To: Engineering Manager | Type: Full-Time

About the Role

We are looking for a skilled and self-motivated Microsoft 365 Engineer to join our growing IT team. This role is critical in supporting and expanding our cloud-based productivity and infrastructure stack. The ideal candidate thrives in a fast-paced, ever-changing environment, can manage multiple priorities with minimal supervision, and brings a passion for automation and continuous improvement. You will work alongside a collaborative team of engineers and report directly to the Engineering Manager.

Key Responsibilities

• Administer, maintain, and optimize the Microsoft 365 environment including Exchange Online, SharePoint, OneDrive, Teams, and Office Suite.

• Manage and support email security tools including Mimecast and CodeTwo.

• Support and administer XMedius and other document/fax delivery platforms.

• Collaborate with the Unified Communications Engineer on overlapping Microsoft toolsets.

• Assist with endpoint management and Microsoft Intune as needed.

• Contribute to the buildout and ongoing management of an expanding Azure infrastructure stack.

• Develop and maintain PowerShell scripts and automation workflows to streamline operational tasks and reduce manual effort.

• Create, maintain, and continuously improve technical documentation, runbooks, and SOPs.

• Monitor system health, respond to escalations, and participate in root cause analysis.

• Manage project tasks and deliverables independently, meeting deadlines with minimal supervision.

• Adapt quickly to new tools, technologies, and shifting organizational priorities.

• Participate in planning and execution of technology migrations, upgrades, and new platform rollouts.

Required Qualifications

• 3+ years of hands-on experience administering Microsoft 365 in a corporate environment.

• Strong proficiency with Exchange Online, SharePoint Online, OneDrive, and Teams administration.

• Experience with Azure Active Directory (Entra ID) and identity management.

• Familiarity with email security platforms (Mimecast or equivalent).

• Demonstrated ability to manage projects and tasks independently with minimal supervision.

• Excellent organizational skills with a strong attention to detail.

• Strong written and verbal communication skills.

• Proven track record of producing clear, thorough technical documentation.

• Ability to adapt quickly in a dynamic, fast-paced environment with changing priorities.

Preferred Qualifications

• Experience with PowerShell scripting for automation of M365 and Azure tasks.

• Familiarity with Microsoft Azure services and Azure administration (AZ-104 certification a plus).

• Experience with automation tools and workflow platforms (e.g., Power Automate, Azure Logic Apps).

• Knowledge of Microsoft Intune and endpoint management concepts.

• Experience with Mimecast, CodeTwo, or XMedius.

• Microsoft certifications such as MS-100, MS-102, or AZ-104.

• Background supporting enterprise environments with 5,000+ users.

What We’re Looking For

Beyond technical skills, we’re looking for someone who is naturally curious and proactive — someone who doesn’t wait to be told there’s a problem but finds it first. You should be comfortable operating independently, comfortable with ambiguity, and ready to hit the ground running. As our Azure footprint grows, this role will grow with it, making this an exciting opportunity for someone looking to expand their cloud infrastructure expertise in a real-world, fast-moving environment.

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Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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