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Messaging Deliverability & Performance Specialist (Email, WhatsApp, SMS)

Hostinger

Vilnius Hybrid permanent

Posted: March 17, 2026

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Quick Summary

This role requires you to ensure messaging deliverability and performance for email, WhatsApp, and SMS channels, driving customer success for Hostinger's 900+ clients in 150 countries.

Job Description

Join Hostinger, and we’ll grow fast! 🚀

We’re shaping the future of online success - powered by AI and driven by people. With 900+ talented professionals and over 5 million clients in 150 countries, we help creators and entrepreneurs bring their ideas to life faster and easier than ever before.

Our mission: To provide tools that help individuals and small businesses succeed online faster and easier.

Our culture: Guided by 10 company principles.

Our formula for success: Customer obsession, innovative products, and talented teams.

Your role at Hostinger

You’ll be responsible for ensuring our lifecycle communications reliably reach users across email, WhatsApp, and SMS while helping the team scale messaging safely across markets. You’ll monitor sender reputation and channel health, identify deliverability risks early, and guide how and where we expand communication across channels.
In this role, you'll be a part of the Lifecycle team of seven people and will collaborate closely with Lifecycle specialists, Product, Data, Engineering, and other teams to support growth initiatives.


Your day-to-day:

Monitoring inbox placement, sender reputation, suppression signals, and filtering behavior


Tracking WhatsApp template health, quality ratings, and throughput


Monitoring SMS carrier filtering and sender performance


Investigating and resolving deliverability incidents, detecting early and addressing before campaigns are impacted.


Staying ahead of provider changes and enforcement policies


Messaging decisions and channel mix choices are based on market-level signals and channel performance, not just campaign metrics.


Lifecycle teams have clear guidance on when to increase messaging, when to shift channels, and when to slow down.


Your skills and experience:

At least 2 years of experience owning or managing email deliverability at scale


Strong understanding of inbox filtering and provider rules


Experience working with lifecycle or CRM teams


Hands-on experience with deliverability monitoring and analysis


Strong analytical mindset with the ability to turn signals into clear recommendations


Comfortable working cross-functionally with engineering and product teams


Clear written and verbal communication skills in English


Benefits for you:
• 🚀 360 Growth: We provide limitless learning opportunities: access to platforms like Reforge and Scribd, global conferences, physical and digital libraries, feedback culture, and mentoring through TesoXchange. Advance your career with internal mobility and grow with a team eager to share knowledge and support your success

• 🎯 Freedom & responsibility: Work on your terms: from modern offices in Kaunas, Vilnius, or Indonesia, the comfort of home, or anywhere in the world. Enjoy flexibility in managing your schedule and bring your ideas to life in a fast-paced, dynamic environment.

• 💪Wellness simplified: Your health comes first with insurance from Day 1, gym memberships, recharge leave, and regular health checks. Join sports, arts, and hobby clubs or simply enjoy the balance of a lifestyle that prioritizes wellness.

• 🎉 Work hard - party hard: Recognize hard work with company events like Summerfest & Winterfest, Town Hall, Meet the Client initiatives, team-buildings, and workations. Enjoy access to the Žalgiris Arena VIP Lounge and celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations.


Compensation:
• Gross salary from 3300 to 5800 EUR/month gross (depending on your experience).


Get ready to take your personal and professional growth to new heights! Join Hostinger today and be part of our journey 🚀

Three. Two. Onboard

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