Messaging Administrator, Proofpoint

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Messaging Administrator, Proofpoint

On behalf of our client, Procom Services is searching for a Messaging Administrator with Proofpoint for a contract opportunity in Dallas, TX. This resource could also be located in Sunnyvale, CA.

Messaging Administrator, Proofpoint Job Details

DIVISIONAL/DEPARTMENTAL OVERVIEW

The position is within the MIS Messaging and Collaboration operations team. Employee will be responsible for maintaining and supporting multiple clients Messaging and Instant Messaging infrastructures. The candidate will play a key role to ensure that the regulations for retention of various electronic communications are properly retained and could be retrieved. The role involves the deployment and ongoing support of the following products: ProofPoint, SendMail and LDAP. The role will entail liaising with other IT departments on regular basis.

MAIN DUTIES/RESPONSIBILITIES OF THE ROLE

The role requires the candidate to function as an operations specialist in providing Tier 2&3 support to the Messaging & Collaborations platforms which include monitoring, maintaining, and optimizing the messaging infrastructure and troubleshooting issues. Responsibilities include working on strategic initiatives, lifecycle activities, software patch deployment, incident management, problem management, Change management and generating platform metrics. This will require hands-on technical proficiency in software, network and protocols mentioned below as well as the technical aptitude to pick up new collaboration technology and concepts. Candidate is expected to work in a fast pace environment and be able to deliver quality work under aggressive time constraints. Should be able to work as individual with little supervision as well as a member of a team.

Messaging Administrator, Proofpoint Mandatory Skills

- Must be a technical and subject matter expert with perimeter messaging support including ProofPoint, SendMail and LDAP platforms, and have 3rd level operations experience in supporting the stated platforms.

- Must have expert knowledge of the Messaging & Collaboration environments in order to be routinely involved in root cause analysis whenever issues arise in the production environment.

- Engaged in identifying configuration and documentation best practices.

- Effective in delivering solutions and providing speedy turn around when required.

- Take ownership of problems and follow through to resolution, whether this involves internal IT teams or external vendors/partners.

- Ensure compliance with service level targets for the Production Support team.

- Must have the ability to communicate effectively.

- Ensure Daily Operations protocols are adhered to.

SPECIAL CIRCUMSTANCES

The role will be part of a 24x7 on call rotation and will need to be available to work nights and weekends when required.

EDUCATION AND PROFESSIONAL:

• Bachelors’ Degree in Computer / Engineering related field

• MCSE Certification (or relevant experience, 5+ years)

REQUIRED WORK EXPERIENCE/BACKGROUND/TECHNICAL:

Strong knowledge of Proofpoint

Strong knowledge of Sendmail

Enterprise-level IT support

Must have excellent written and verbal communication skills

Messaging Administrator, Proofpoint Nice to Have Skills

Enterprise Vault suite

Knowledge of LDAP

Unix   

Microsoft Active Directory   

VB, Perl, Java programming  

Messaging Administrator, Proofpoint Start Date

ASAP

Messaging Administrator, Proofpoint Assignment Length

6 months with potential to extend or convert to perm

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.