Merchant Relation Officer (Cirebon)

Cermaticom

Cirebon, West Java, Indonesia contract

Posted: March 10, 2026

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Quick Summary

We are looking for a Merchant Relation Officer to join our team in Cirebon, Indonesia. The ideal candidate should have a strong understanding of the financial industry, excellent communication skills, and be able to work with a large number of clients.

Required Skills

Customer Service Sales Target Training Promotion POS Systems MS Office Motorcycle

Job Description

Indodana (PT Artha Dana Teknologi) is a OJK-licensed financial technology company that operates a credit marketplace for peer-to-peer loans. Our mission is to achieve financial inclusion by enabling lenders to provide loans to the 100 million underbanked Indonesians.

Leveraging sophisticated big data and artificial intelligence technologies, we connect hundreds of lenders with creditworthy borrowers every day. Our team has combined over 25 years of experience in world class financials, technology and payment companies, such as SoFi, LendingClub, Microsoft, Google, Bank Permata, and DOKU. Together, we are working hard to provide our borrowers with accessible loans and our investors with attractive returns.

• Maintain good relationship with SME offline merchant who using Merchant Apps.
• Responsible for sales target in their area
• Provide training Merchant Apps to store staff
• Ensure placement POP material promotion in store
• Do promotion socialization program to store staff
• Handling Cirebon area

• Candidate must possess at least high school or diploma degree in any field.
• Background experiences from Leasing is a plus.
• At least 1 Year(s) of working experience in the related field is required for this position for high school level.
• Fresh graduate are welcome to apply for diploma degree.
• Familiar with MS Office (MS Word, MS Excel, & MS Power Point).
• Have Motorcycle and SIM C.

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