Merchandiser & Supply Chain Co-Ordinator

Merchandiser & Supply Chain Co-Ordinator

Location: Office based – Commutable to Lytham St. Annes Lancashire (Car Essential)

Department: Supply Chain

Job Type: Full Time. Hours: Monday to Friday 8.30am to 5pm - 37.5 hours contract / Hybrid Working (1 day as optional, also can be discussed further subject to experience)

Company Overview:

The Senza Group are a leading multi-million-pound retail supply business specialising in a wide range of homewares and lifestyle categories who are known for a commitment to driving innovation and delivering quality and customer satisfaction. The business operates from two key sites in the UK – Lytham St. Annes and Hemel Hempstead with an additional office in China.

We are seeking a motivated and organised individual to join our small dynamic team in Lytham St. Annes.

Role Overview:

This pivotal role involves supporting and working alongside the Product Development & Account Managers - working with shipping lines, freight forwarders, suppliers, colleagues, and customers. The ideal candidate will have at least 4 years’ experience with the ability to work independently and collaborate with the wider team, have a passion for retail and/or manufacturing with a can-do attitude.

Key Responsibilities

Supply Chain Tasks;

Generating and managing a supply chain critical path, that aligns with and meets all Customers Critical Path deadlines.

Generate Purchase orders in a timely manner.

Input Data into Customer portals – CRM knowledge is beneficial not essential.

Communication and co-ordination with China factories and arrangement of Critical paths to complete admin, in-house data bases and customer tracker requirements.

An understanding of the manufacturing process, alongside audit processes and requirements for customers.

Analyse, communicate and co-ordinate shipping timelines to meet deadlines.

Compiling key reports to support Product Development & Sales team.

An ability to problem solve and analyse key data within a fast-paced business, operating in a calm and organised manner.

Supplier Coordination: Communicate with suppliers to manage critical paths, build direct relationships and communication with China office and key factories.

Cross-Functional Collaboration: Work closely with Product Development and Sales teams to ensure alignment and timely delivery of all products across Customer base. Works well with others has the experience and confidence to challenge influence and coach. Offers and accepts feedback constructively managing changing business requirements. Has a one team approach works collaboratively.  

Customer Co-ordination: effective clear communication that supports and builds business relationships with Customers nationally/internationally.

Qualifications, Skills & Attributes

Technical Skills: Proficient in Microsoft Office Suite.

Experience: Previous experience in supply chain or merchandising, preferably within retail or the Homeware industry.

Communication: Excellent verbal and written communication skills, with the ability to liaise effectively with internal teams, external suppliers and customers – in person and remotely.

Organisational Skills: Proactive and organised with the ability to manage multiple tasks simultaneously and meet deadlines.

Analytical Thinking: Capability to analyse and organise data with high attention to detail and accuracy.

Team Player: Collaborative mindset with a proactive approach to problem-solving, communicating transparently.

Attention to Detail: Commitment to maintaining high standards of quality and accuracy.

What We Offer:

Competitive salary and benefits package.

Opportunity to work with a dynamic team in a fast-paced environment.

Package:

Up to £45k Base Salary - per annum, based on the candidate’s experience and qualifications.

20 Days Holiday + Bank Holidays

Company Pension Scheme

Free parking

Application Process: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they are the ideal fit for this role.

Company Values: We value innovation, precision, and a collaborative work environment. We are committed to fostering a culture of continuous improvement and professional growth. Join us and be a part of a team that drives innovation and excellence in the retail manufacturing industry. If you see yourself as part of our team, we would like to hear from you.