Menu Services Specialist

About MealSuite
MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care.

About the Role
We’re looking for a Menu Services Specialist to join our Nutrition Services team. Reporting to the Manager, Menu Services, you’ll be supporting increased customer demand and ensure high-quality, consistent service delivery & operationalizing the Menu Services sub-division and execute the strategic direction established by leadership.

What You’ll Do

• Assist customers in data set-up related to therapeutic, texture-modified, allergen-restricted, and culturally appropriate diets utilizing industry-standard dietary practices and MealSuite system expertise.

• Complete assigned menu services projects related to menu development, configuration, review, validation, and approval using established best practices and MealSuite tools.

• Perform recipe quality assurance analysis utilizing culinary principles and MealSuite recipe standards to ensure accuracy and standardization of MealSuite system core recipes

• Support the creation and continuous improvement of internal and external menu services resources, ensuring materials reflect current industry standards, system capabilities, and customer needs.
• Work cross-functionally with implementation, product, and support teams to resolve complex menu and data challenges.
• Identify opportunities to improve menu workflows, templates, and processes to enhance efficiency and customer experience.

What You Bring

• 2 years of experience in menu services, menu planning and development.

• Experience using food service software.

• Experience in long term care and/or acute care facilities.

• Experience reviewing and approving menus in healthcare settings in accordance with applicable regulations.
• Registered Dietician
• Understanding of therapeutic, IDDSI Texture Modified Diet Standards, & Healthcare Foodservice Regulations.

• Ability to thrive in a collaborative, fast-moving environment

• Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if required)

Compensation: $60,000–$80,000 CAD per year OR $60,000-$80,000 USD per year.

This role requires working onsite in our Dallas OR Cambridge office two days per week.
If you’re more than an hour away, apply anyway we’re open to discussing options.

Why You’ll Love Working Here  

• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.  

• Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance.

• Health benefits – this includes medical, dental, and vision options, life & disability insurance, & paid maternity and parental leave. 

• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.  

• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.  

• An inclusive workplace – women account for 53% of our employees and 58% of people leaders.  

• Participation in our equity program – we’d love for you to share in MealSuite's success as we continue to grow!  

• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.  

• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at  mealsuite.com/careers.

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact [email protected]. 

MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.

This is a current vacancy, and we are actively hiring for this position.