Mental Health Promoter

Street Outreach & Direct Engagement:

• Conduct regular, scheduled street outreach in assigned geographic areas to identify and engage individuals in need of mental health support.

• Build authentic, trust-based relationships with individuals experiencing homelessness, mental health crises, or substance use challenges.

• Provide immediate, compassionate support during mental health crises and facilitate warm handoffs to crisis intervention teams or emergency services as needed.

• Distribute harm reduction supplies, hygiene kits, and informational resources on mental health services.

• Conduct informal wellness checks and follow-up visits with known community members.

Mental Health Education & Promotion:

• Facilitate psychoeducation conversations and informal workshops on mental health topics including stress management, coping skills, trauma awareness, and available resources.

• Develop and distribute culturally responsive educational materials tailored to the community's literacy levels and languages.

• Reduce mental health stigma through community conversations, peer storytelling, and awareness campaigns.

• Promote protective factors such as social connection, self-care, and community resilience.

Resource Navigation & Case Support:

• Screen individuals for mental health needs and connect them to appropriate services including counseling, psychiatric care, housing, substance use treatment, and primary care.

• Assist individuals in navigating complex service systems including insurance enrollment, benefit applications, and appointment scheduling.

• Maintain ongoing communication with case managers, social workers, and clinical staff to ensure continuity of care.

• Advocate on behalf of community members to reduce barriers to access.

Community Engagement & Partnerships:

• Build and maintain collaborative relationships with community-based organizations, faith communities, local businesses, law enforcement, and government agencies.

• Represent the organization at community events, health fairs, coalition meetings, and stakeholder convenings.

• Mobilize community members as partners in mental health promotion efforts.

• Engage community leaders and influencers to amplify mental health messaging and resource awareness.

Documentation & Reporting:

• Maintain accurate and timely records of outreach contacts, services provided, referrals made, and follow-up actions in the designated data management system.

• Prepare regular reports on outreach activities, service trends, and community needs.

• Participate in team meetings, case conferences, and supervision sessions.

• Contribute to program evaluation and continuous quality improvement efforts.