Mental Health Pathways Coordinator

Location: Doncaster, DN4 5HZ

Contract Type: Full-Time, Permanent

Please Note: Pre-employment checks include an Enhanced DBS Check and 2 Employment References (including current/most recent employer)

Main Purpose

To deliver the Mental Health Pathways program, working closely with our NHS colleagues to support timely discharges from local NHS wards, reducing the prevalence of people being discharged from wards homeless and prevent delayed discharges in accordance with Target Housing policies and procedures.

Accountabilities

Support people to source and secure accommodation from a range of housing providers including supported living and housing, private landlords, social and local authority

Provide advice and guidance as to the range of possible housing and support options including support to locate and resettle into an independent tenancy with support from the Mental Health Floating Support Service, who will then provide a programme of planned support to continue to sustain tenancies.

Maintain a good understanding of the local housing provision and work to create capacity for those you are supporting to be housed suitably, in an area where housing options are limited.

Identify where people referred to the service may have eligible needs in keeping with the Care Act 2014 and support their referral and assessment of these needs in order to maximise the support options available to them in the community.

Support the Service Manager to collate data and information relating to service delivery

Work in partnership with NHS staff to identify people at the earliest opportunity, reducing the prevalence of people being discharged from hospital homeless wherever possible.

Maintain the level of competence required to fulfil the duties of the role.

Be an ambassador for the service and Target Housing, promoting service provision and the organisations values.

Ensure effective management of case load, ensuring timely and effective assessments of referrals and delivery of service support.

Support people to transition from pathways support to community support providers.

Build and maintain strong working relationships with a range of agencies, including housing providers, local authorities, and other support services.

Act as a key point of contact for all stakeholders, ensuring clear and effective communication.

Ensure regular risk assessments are carried out and individuals; plan and implement actions to control risk in order to ensure the health and safety of service users and staff at all times.

Ensure support plans are developed to accurately reflect the aims of the service and the needs of the user in keeping with the contract, detailing triggers and signs for deterioration of mental health and how to access appropriate support in these cases in order to ensure early response and prevent escalation.

Ensure all records (service users, staff, contact sheets etc) are accurate and up to date.

Support the Service Manager to prepare reports for internal and external bodies so that performance is reported accurately and on time including frequent reports to the services commissioners.

Keep up-to-date with any relevant health and safety developments, or changes in legislation or good practice.

Attend meetings, conferences, seminars on behalf of Target Housing as required.

Perform other such duties as may be required to further the aims of Target Housing.

Adhere to Target Housing’s policies, procedures and processes.

Person Specifications

An up to date knowledge of mental illnesses and how they impact peoples lives, the Mental Health Act 2005, Mental Capacity Act 2008 and the Care Act 2014.

Ability to collate data and produce reports

Ability to grow and adapt accordingly to ensure projects remain fit for the future.

A good understanding of housing legislation and Duty to Refer

Ability to foster good working relationships with a range of partners in order to support smooth transition for people using the service

Competencies

Customer Focus (Critical)

Developing & Coaching Others (Important)

Planning & Organising (Critical)

Confidence & Judgement (Very Important)

Integrity (Critical)

Communication & Influencing (Critical)

Team Work (Very Important)

Technical (Very Important)

About Us

Target Housing is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people within our society. Over the past 25 years we have shown that stable accommodation and support can help transform lives and empower people to achieve independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Equality, Diversity and Inclusion

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

Benefits at Target Housing

 28 days Annual Leave, plus Bank Holidays (increasing by 1 day with every years' service up to 33 days)

Blue Light Card

Westfield Health Cover

Financial Wellbeing Support – Access to Lifetime Finance

Please note, shortlisting will be completed regularly, and we therefore reserve the right to close the advertisement early.

Unfortunately we are not able to provide sponsorship for this role.

If you have any questions about the role, please get in touch at: [email protected]