Membership Coordinator

Boys & Girls Club of La Plata County’s Mission 

To enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens. 

Primary Function 

The Membership Coordinator is responsible for completing day-to-day tasks that assist in tracking members attendance and registration and support overall organizational goals regarding membership. This individual will provide excellent customer service and communication to Club members, families and Club visitors, perform recruitment and outreach activities, and encourage program participation. 

Key Responsibilities 

Program Support and Operations 

Promote and stimulate program and Club participation, welcome new members and families and participate in their orientation process. 

Communicate with Club members and their families regarding Club programs, activities and opportunities through email, text, html newsletters and website updates 

Build and manage registrations for Club afterschool and summer programs. 

Ensure program attendance tracking to meet program goals and funding goals.  

Participate in staff meetings. 

Assist in generating data-based reports, including annual Boys & Girls Clubs of America report 

Support staff through purchasing program supplies, assist with program attendance in other areas. 

Assist with special programming such as family nights, recognition of members, community service programs and full Club events. 

Support marketing and development initiatives, including donor acknowledgement and data entry/reporting. 

Contribute to maintaining public trust by representing Club programs and services professionally and positively. 

Help create a safe, inclusive, and developmentally supportive environment for youth. 

Responsible for safety of youth, monitoring Club members, visitors, as they enter and exit, and the bathroom protocols. 

Responsible for Club entrance, maintaining a clean, exciting first impression, including the operation of digital display system, door signage, and other components as assigned.  

Perform other duties as assigned by the Director of Club Services. 

Leadership and Collaboration 

Actively participate in team meetings and collaborative planning sessions. 

Engage in ongoing professional development aligned with role responsibilities. 

Build and maintain positive relationships with community partners and school districts to enhance program visibility and impact. 

Consistently model and uphold the values and mission of the Boys & Girls Club. 

Demonstrate initiative and independent judgment while working within organizational policies. 

Track and manage assigned budgets and ensure alignment with organizational guidelines. 

Relationships 

Internal: Collaborate with the Director of Club Services, program staff, and administrative teams to support effective communication and program delivery. 

External: Serve as a positive liaison to families, community partners, schools, and stakeholders; communicate clearly and professionally in all interactions. 

Qualifications and Skills 

Proficiency in Microsoft Office tools (Outlook, Word, Excel, Teams); experience with data management systems preferred. 

Knowledge and experience with Salesforce or ability to learn 

Strong verbal and written communication skills. 

CPR and First Aid certification required (or ability to obtain). 

Ability to manage multiple priorities, meet deadlines, and problem-solve independently. 

Demonstrated ability to give and receive constructive feedback. 

Comfortable working in diverse environments and with individuals from various backgrounds. 

Must be able to pass a criminal background check. 

Workplace Environment 

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.  

Normal internal working environment with duties are normally performed at the Boys & Girls Club of La Plata County and local school sites 

Able to function under fast-paced and noisy conditions  

Schedules vary depending on program and operational needs including nights and weekends 

Occasional travel required - able to travel by car and by air; able to navigate areas of the state by using a map or other direction methods     

Pre-employment background check and random drug testing required 

The model employee will thrive in an extraordinarily fast-paced environment that features constant change, flexibility, and a need to be innovative and creative.  

Physical and Mental Requirements 

The physical requirements described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently required to walk, sit and stand for more than 4 hours per day; talk or hear; use hands and fingers, handle or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; and may be infrequently required to run. The employee should remain physically fit enough to keep children safe in an emergency. 

The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Hand-eye coordination is necessary to perform certain duties. The noise level in the work environment can range from quiet to moderate in office settings to moderate and usually loud in recreation and play settings when children are present. Must be able to hear and understand speech at normal levels and speak in audible tones so that others may understand clearly 

All employees working directly with children at all Boys and Girls Club of La Plata County must work outdoors in various types of weather conditions. 

Disclaimer 

The above declarations are not intended to be an “all-inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.