Member Service Representative II
Confidential
Posted: February 12, 2026
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Quick Summary
Supports member service and identifies opportunities to connect members with products and services.
Required Skills
Job Description
Member Service Representative II
Branch Location: Wellington, PEI
Internal Posting
Build meaningful relationships and help Islanders achieve their financial goals at Provincial Credit Union — one of Atlantic Canada’s leading credit unions and proud recipient of Canada’s Top 100 Employers award for 2026!
As an MSR II, you’ll play an important role in supporting the day-to-day success of the branch. You’ll manage the branch treasury, and ensure members receive the exceptional service they’ve come to expect from us. You’ll also help identify opportunities to connect members with products and services that support their financial goals—all while maintaining a focus on accuracy, teamwork, and risk management.
In this role, you’ll:
Manage the branch treasury and ensure compliance with risk and security guidelines
Provide professional, friendly, and accurate service to members
Identify opportunities to refer members to products and services that fit their needs
Complete administrative, operational, and audit tasks with attention to detail
Contribute to a collaborative, service-focused team environment
What You Bring
High school diploma (or equivalent) and a minimum of two years’ experience in financial services
Knowledge of cash handling and risk management procedures
A passion for helping members and delivering exceptional service
Strong organizational skills and attention to detail
Excellent communication and teamwork abilities
Proficiency with Microsoft Office and adaptability to new technologies
Why You’ll Love It Here
We believe our employees deserve the same outstanding care we give our members. That’s why we offer:
A People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.
Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.
Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.
Work-Life Balance: Three weeks’ vacation to start, plus four personal days and two volunteer days each year.
Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.
Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.
Salary Range: $46,000 - $54,100.
Additional Information
Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).
Closing Date: February 19th, 2026.
Diversity & Inclusion
At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.