Member of Technical Staff, Technical Program Management

We're looking for a Technical Program Manager who operates with exceptional autonomy and drives impact at scale. You won't wait for assignments—you'll identify the highest-leverage problems facing our engineering organization and own them end-to-end. You'll deliver multi-quarter initiatives that span teams and functions, facilitate tough prioritization and technical direction decisions, and establish processes that multiply the effectiveness of everyone around you. This role requires someone who combines technical depth with strategic vision, thrives in ambiguity, and has a proven track record of turning complex, open-ended challenges into executable programs that move the business forward.

We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Technical Program Manager role:

Technical Skills::
• Evaluate technical architectures and system designs across teams, identifying risks and trade-offs while ensuring programs are built on sound technical foundations; leverage your engineering background to stay close to implementation details, challenge assumptions, and maintain credibility with senior engineers
• Identify when projects need course correction or are technically infeasible, applying deep technical judgment to influence direction and keep initiatives on track

Complexity and Impact of Work::
• Lead multi-quarter programs spanning multiple teams with area-wide or org-wide impact, establishing clear roadmaps and aligning stakeholders on technical direction and delivery milestones—often under tight deadlines with significant consequences of failure or requiring novel solutions to ambiguous problems
• Proactively identify high-leverage opportunities across the engineering organization and act on them; facilitate difficult prioritization decisions and technical tradeoffs, balancing long-term vision with immediate business needs

Organizational Knowledge::
• Maintain a holistic view of engineering and company goals, using judgment to optimize for the wider organization rather than locally optimal outcomes; anticipate challenges and influence technical direction across teams to execute on your vision, even when facing potential misalignment
• Understand the needs and constraints across engineering and business teams, identifying gaps in capabilities, processes, or tooling and working with partner teams to prioritize their development

Communication and Influence::
• Build deep cross-functional relationships and facilitate the right conversations to reach decisions despite conflicting viewpoints; tailor your message across audiences—from engineers to executives—presenting clearly and concisely at the right level of detail
• Exercise influence without over-leveraging your position; disagree and commit when necessary to move critical priorities forward, creating alignment even in challenging organizational dynamics

You may be a fit for this role if you have: :
• 5+ years in technical program management with demonstrated progression into leading large, ambiguous initiatives that span multiple teams and quarters
• Strong software engineering foundation—you've built systems, understand technical architecture, and can engage credibly with senior engineers on implementation details
• Track record of proactively identifying high-impact opportunities, defining the strategy to address them, and driving execution without waiting for direction
• Proven ability to facilitate tough decisions: helping teams reprioritize work, recommending when to end projects that aren't working, or influencing technical approaches when necessary
• Experience introducing org-wide processes or changes, building the business case, and driving adoption across teams
• Demonstrated ability to operate in highly ambiguous environments, defining both the problem and the solution when the path forward is unclear

Although not a requirement, bonus points if: :
• Experience in fintech, financial services, or highly regulated environments where compliance and security are critical
• Track record of mentoring or coaching other TPMs or engineers, spreading knowledge through talks, blog posts, or documentation
• Proficiency in scripting or programming (Python, Go, JavaScript) to prototype solutions or build tooling when needed
• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)