Member Of Technical Staff- Production Engineering

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

As a core member of the Forensics team, you will be the lead detective for Pure Storage’s most complex technical challenges. Your mission is to perform deep-dive debugging and root-cause analysis on issues that span our large-scale storage platforms, with a specific focus on firmware integration within the broader storage stack. Working at the intersection of engineering, hardware, and platform teams, you will resolve high-stakes escalations and architect the reliability features that protect the data of the world’s largest hyperscale customers.

WHAT YOU’LL DO

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Lead High-Impact Investigations: Drive root-cause analysis for critical escalations by correlating evidence across platform logs, system metrics, and hardware telemetry to pinpoint the source of failure.

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Debug Across the Stack: Analyze complex failures that range from high-level operating system layers down to low-level device firmware and hardware interactions.

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Engineer Triage Tooling: Design and refine automated tools for log analysis and health monitoring to accelerate issue detection and reduce "Time to Resolution" for the entire engineering organization.

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Collaborate in "War Rooms": Participate in cross-functional debug meetings and daily war rooms, providing the technical evidence and reproduction steps needed to drive fixes across firmware and software teams.

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Architect System Guardrails: Contribute to the design of safety checks, observability features, and "safety rails" that proactively prevent known failure modes in our storage solutions.

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Support Global Rollouts: Ensure the reliability of new firmware builds and hardware SKUs by validating their integration at scale before they reach the customer.

WHAT YOU BRING

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Deep Systems Forensics Expertise: Extensive experience in systems, storage, or low-level software engineering (Kernel, Embedded, or Networking) with a "detective" mindset for solving non-deterministic bugs.

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Multi-Layer Debugging Mastery: Proven ability to navigate and resolve issues across OS, platform software, and NVMe/Flash storage firmware layers.

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Technical Tooling Proficiency: Strong skills in Python, Go, or C/C++ used to automate data collection and forensic analysis, alongside mastery of Linux command-line tools.

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Scale & Automation Fluency: Familiarity with large-scale test environments and CI/CD pipelines (e.g., Jenkins) to validate fixes and monitor for regressions.

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Strategic Communication: The ability to translate complex technical forensics into clear, actionable bug reports and investigation summaries for both executive and engineering audiences.

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Preferred: Prior experience in customer-facing escalations or a background in qualifying device firmware for enterprise storage controllers.

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We are primarily an in-office environment and therefore, you will be expected to work from the Bengaluru office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.

• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!

• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

JOIN US AND BRING YOUR BEST.

BRING YOUR BOLD.

BRING YOUR FLASH.