Medical Scribe (Part Time)

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity:

At One Medical our Healthcare Providers build strong relationships with patients and strive to deliver excellent care to all. Our Medical Scribes play a critical role in helping to ensure this is possible by accurately and thoroughly documenting medical visits and procedures as they are being performed. They set up providers for success by prepping patient charts prior to visits and assisting with follow up items post visit, as well as spotting mistakes or inconsistencies in medical documentation and making appropriate corrections in order to reduce errors. This role reports to the local Operations Manager.

You provide the highest quality customer service to patients, adhere to practice protocols and processes, and effectively manage the volume of work without allowing quality to be compromised. You are extremely detail oriented and are able to document and transcribe notes accurately in a timely manner. You have mastered the art of communication and multi-tasking, enjoy partnering with providers and creating a positive and efficient patient experience.

What You'll Likely Work On

• Prepare patient charts prior to visits and accompany the provider during the visit, transcribing visit notes and assisting with documentation related to vitals, medical history and care plans

• Transcribe patient orders, including but not limited to laboratory tests, radiology tests, medications, etc.

• Support patient care by retrieving medical supplies, equipment, and materials during visits to ensure efficient workflow

• Work through your paired provider’s task queue: Responding to patient messages, sending letters, completing action items / follow up items from outside facilities, etc.

• Spot mistakes or inconsistencies in medical documentation and check to correct the information in order to reduce errors

• Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive visit experience

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of Medical Scribe experience

• Strong written communication skills including grammar, spelling, and punctuation, and knowledge of medical terminology and shorthand

• A high comfort level typing, navigating the internet and using multiple software systems

• Strong attention to detail, consistent follow through, and ability to spot and correct errors

• Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams

Competitive salary: the base pay for this position is $24.00 per hour

This is a part time position located in our Hayes Valley office in San Francisco, CA. Shifts will be scheduled Monday, Thursday, and Friday 8a-5p.

Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today

• Paid sabbatical for every five years of service

• Free One Medical memberships for yourself, your friends and family

• Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues

• Competitive Medical, Dental and Vision plans

• Pre-Tax commuter benefits

• PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

• 401K match

• Credit towards emergency childcare

• Company paid maternity and paternity leave

• Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance

• Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive

• Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.

• UpToDate Subscription - An evidence-based clinical research tool

• Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education

• Rounds - Providers end patient care one hour early each week to participate in this shared learning experience

• Discounted rate to attend One Medical’s Annual REAL primary care conference

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.