Medical Records Specialist, Full-time

Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals don’t just work—they belong. We foster a supportive, team-driven culture that feels like family, where every member is valued, respected, and empowered to grow. With cutting-edge technology, opportunities for advancement, and a workplace built on integrity and compassion, our team loves coming to work each day. Employees here aren’t just colleagues; they’re part of something bigger—a community that truly cares. If you’re looking for a career where your skills are valued, your contributions matter, and you feel at home, Bright Light is the place for you.

WHAT WE ARE LOOKING FOR:

Medical Records Specialist - Full time 

Location: Onsite Arlington Heights 

Days/Hours: Monday - Friday,  9 am - 5:30 pm

WHAT A TYPICAL DAY LOOKS LIKE:

Answering of departmental calls, professionally and courteously assisting patients with their requests

Maintaining and filing of all patient records

Retrieve records in an accurate and timely manner for patient care, quality review and audits

Ensure all requests for records are date stamped received and logged in the correspondence log book

Notify requester when records become available

Perform all record functions while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule 

Responsible for the processing of subpoenas and court orders, at the direction of HIMS director

Coordinate the release of medical information to insurance companies, lawyers, state and federal agencies 

Verify authorizations in accordance with facility policy and procedure, in addition to state and federal regulatory laws 

Process payments for the release of records 

Maintain and foster a positive working relationship with all departments at our multiple locations 

Perform all other duties as assigned 

QUALITIES YOU SHOULD POSSESS:
                           

Professional, positive patient focused attitude

Solid, concise and effective verbal and written communication skills 

Ability to work independently, organized with a focus on attention to detail 

Determine appropriate and decisive course of action in complex situations

Complete work assignments accurately and in a timely manner

Ability to be resourceful and take initiative when issues arise

Manage multiple and simultaneous responsibilities, with ability to prioritize tasks 

EDUCATION, EXPERIENCE & REQUIREMENTS:   

High School Diploma or GED Certificate 

Relevant prior experience favored working in medical/office setting

Knowledge of health information management services 

Prior data entry/word processing experience, preferred

Working knowledge of Microsoft Office Suites, preferred

Medical terminology knowledge is a plus 

BENEFITS & PERKS:

Competitive pay and growth opportunities

Paid on-site training

401(k) with company match, when eligible

Multiple private health insurance options                                                 

Paid time off plus designated holidays

Annual uniform allowance

Quarterly appreciation breakfast/Lunch