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MEDICAL RECORDS ASSOCIATE

CityOfNewYork

New York City, NY, United States permanent

Posted: February 12, 2026

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Quick Summary

The Fire Department of the City of New York (FDNY) is responsible for providing fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs.

Job Description

The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.

The Fire Department, City of New York (FDNY), seeks a full time Principal Administrative Associate in the Bureau of Health Services. Reporting directly to the Director of the Bureau of Health Services (BHS), the successful candidate will undertake several crucial tasks to ensure efficient management of medical records. The candidate will maintain an open file system for the BHS Patient Medical Record Library and be responsible for the daily filing of medical records received from both the Bureau of Health Services Clinic and external providers. They will confirm the accuracy of new charts with the HIRS database before filing them in the medical record room. Additionally, the role involves coordinating requests for duplication of medical records for BHS and the WTC Health Program, verifying the accuracy of documents before they are mailed to the requester, and ensuring the timely release of requested medical records. The candidate will also review member folders to extract medical information related to injuries, retrieve and return folders from the medical records room based on a list provided by the Medical Review Board Supervisor, and file documents in binders. Mailing member reminder letters and ensuring compliance with HIPAA rules and regulations are also key responsibilities. Furthermore, the candidate will scan documents to convert paper records into digital formats, ensure quality control of the scanned documents for clarity and accuracy, organize digital files in appropriate electronic folders and databases, maintain scanning equipment, troubleshoot issues, coordinate maintenance or repairs as needed, and assist in the development and implementation of document management systems to enhance digital filing processes. Effective communication skills and the ability to work independently or as part of a team are also essential.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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