Medical Receptionist
Confidential
Posted: January 30, 2026
Interested in this position?
Create a free account to apply with AI-powered matching
Quick Summary
Medical Receptionist at Northwest Human Services - West Salem Clinic in Salem, OR, is responsible for providing excellent customer service and administrative support to patients and staff.
Required Skills
Job Description
Northwest Human Services is a non-profit Federally Qualified Health Center (FQHC) and has been a leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.
MEDICAL RECEPTIONIST
Location: Northwest Human Services - West Salem Clinic | 1233 Edgewater St. NW, Salem OR 97304
Job Status: Full-Time, Monday – Friday, with rotating Saturdays
POSITION OVERVIEW:
As our friendly, courteous, and professional Medical Receptionist, you will be the first point of contact for patients, clients, and all others that visit our clinic. You will check patients in for appointments, collect copays, and fees, and accurately record insurance information and verify patient demographic information in the Electronic Health Record software. You will effectively communicate with medical assistants, providers, and patients regarding delays or wait times.
KEY RESPONIBILITIES:
Obtain and prepare patient records, encounter forms, and other paperwork according to established procedures.
Perform a variety of office duties, including, but not limited to printing daily schedules, photocopying, typing, faxing, routing received faxes to appropriate persons, maintaining office equipment as needed, and preparing the mail to go out.
Assist in rearranging providers schedule when called away from the clinic, is ill, or has a change of schedule.
Provide phone coverage as needed following protocols from call center. Schedule appointments.
Maintain strict patient confidentiality in accordance with HIPAA policy.
QUALIFICATIONS:
High school diploma or equivalent.
Bilingual English/Spanish preferred.
Interact effectively and courteously with patients and staff.
Work in a fast-paced environment.
SUMMARY OF BENEFITS: Our Agency strives to provides a benefits program that is comprehensive and competitive within our industry.
Healthcare insurance plans: Medical, Dental, Vision
Group Life: Short-Term & Long-Term Disability 100% paid by employer
403(b) retirement plan with 2% of employer contribution and up to 3% employer match
Flex Spending Account
PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
7½ paid holidays each year + 2 paid floating holidays for FT positions
Continuing Education & Training Benefits
Employee Healthy Living Program – Gym Membership & Smoking Cessation
Why Join NWHS?
At NWHS, your work matters! Join a mission-driven organization dedicated to improving the health and well-being of underserved and resilient communities. Be part of a compassionate, forward-thinking team that values collaboration, inclusion, and innovation in delivering exceptional services and community support.
TO APPLY:
To join our team please visit our website Employment (northwesthumanservices.org)
For more information, contact the HR/Recruiting Department at: [email protected] | 503.588.5828
All candidates who receive a written offer of employment will be required to undergo a criminal records check.
Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.