Medical Quality Assurance Specialist

$15 per hour D.O.E.

• This position is responsible for ensuring the accuracy, completeness, and regulatory compliance of medical records while providing administrative and clinical support to the Nursing Director. Responsibilities include maintaining medical documentation systems, auditing records for compliance with licensing and accreditation standards, coordinating health documentation, and assisting with nursing-related administrative and clinical functions.

Requirements:
• Maintains oversight of all student medical records to ensure compliance with state, federal, accreditation, and insurance standards.
• Conducts daily audits of medical charts to ensure completeness, accuracy, and timeliness of documentation.
• Reviews all paraprofessional notes, prepares and approves them for inclusion in the medical record.
• Tracks and follows up on missing, incomplete, or noncompliant documentation with nursing, clinical, admin, and paraprofessional staff.
• Ensures all required medical forms, consents, medication records, and treatment documentation are properly completed and filed.
• Manages electronic medical records (EMR) systems (e.g., BlueStep), including scanning, uploading, and organizing medical and intake documentation.
• Assists the Nursing Director with administrative tasks, including scheduling, reporting, compliance tracking, and preparation for audits or site visits.
• Assists the Nursing Director with nursing tasks under their supervision.
• Prepares documentation and reports for internal quality assurance, risk management, and external audits.
• Supports medication documentation processes, including MAR audits and verification of proper entries.
• Coordinates with clinical, field, and administrative teams to ensure timely flow of medical information.
• Maintains strict confidentiality and adheres to HIPAA standards in all handling of medical records.
• Assists with incident report documentation related to medical or health-related events.
• Supports admission and intake processes by ensuring all required medical documentation is obtained prior to student admission.
• Assists in maintaining medical supply tracking logs and supporting nursing operations as directed.
• Provides general administrative support to the nursing department as needed.
• Competencies:
• Abilities
• Highly meticulous and detail oriented
• Ability to manage multiple priorities and meet compliance deadlines
• Personally motivated to maintain high standards of accuracy and accountability

• Teamwork
• Teachable and open to feedback and suggestions.
• Personally motivated to continue developing within their professional role. Consistently provides quality work and contributes to the RedCliff team. Willingness to take on responsibilities and challenges.
• Sensitive and perceptive to other employees, supervisors, and clients.

• Customer Orientation
• Supports internal staff by ensuring timely and accurate medical documentation
• Maintains professionalism and responsiveness in all communications.
• Ensures commitments are met.

• Interpersonal skills
• Effectively and productively engages with others and establishes trust, credibility, and confidence with them.
• Effective empathic listener.
• Effectively regulate emotions.

•

• Knowledge
• Medical records management and documentation standards
• Experience with EMR systems
• Spreadsheet preparation
• Experience with Microsoft Office and Google Drive including document, spreadsheet, and presentation creation and usage
• Report and document preparation
• Records management
• Expense reduction
• Database creation

• Skills
• Communication skills
• Communicates well and with clarity both verbally and in writing.
• Data entry accuracy and documentation review
• Conveys and shares information and ideas with clarity with others.
• Listens carefully and understands various viewpoints.
• Presents ideas clearly and concisely and understands relevant detail in presented information.

• Supervisory responsibilities
• This position has no direct supervisory responsibilities.
• Reports to the Human Resource Manager.

• Work environment
• This job operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• There may be times that this position travels to the field of operations to meet with students or to assist the Nursing Director.

• Physical demands:
• While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and to reach with hands and arms. The employee is frequently required to stand, talk and hear. Must be able to lift and carry 30 lbs.

• Travel
• Minimal local travel

• Required education and experience:
• High School Diploma or equivalent
• Two years of administrative office assistant experience

• Preferred education and experience
• Medical Certification (CNA, EMT, WFR, PCT, CMA)
• Experience in behavioral health or residential treatment settings

• Additional eligibility qualifications
• Proficient with Microsoft Office, Google Workspace, and EMR systems
• Ability to pass Background Criminal Investigation per State of Utah requirements
• Valid driver’s license

• Equal Employer Opportunity (EEO), etc.
• RedCliff Ascent provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RedCliff Ascent complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
• RedCliff Ascent expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of RedCliff Ascents’ employees to perform their job duties may result in discipline up to and including discharge.

• Other duties
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Benefits:
• Find your tribe: A supportive and close-knit niche in the outdoor community. These are your people.
• Monday - Friday, 9am-5pm schedule
• Health, dental, vision, accident, critical illness, and other insurance plans available after first 60 days
• Employer contributions to Health Savings Account (HSA)
• Free Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Pro deals! Significant discounts for hundreds of professional outdoor gear
• A few hours from Zion National Park, Bryce Canyon National Park, the Grand Canyon, and Lake Powell
• A few hours from many world-class ski resort