Medical Office Assistant I
Confidential
Posted: February 25, 2026
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Quick Summary
The Medical Office Assistant I role involves greeting patients, answering telephone calls, and scheduling appointments while ensuring a positive patient experience.
Required Skills
Job Description
We are looking for someone with great customer service skills to be the first point of contact for all patients and visitors who come into our health center. This position is responsible for helping to organize and facilitate effective patient flow while ensuring each person has a positive experience.
Description:
Greets patients and visitors
Answers telephone, screens calls, takes complete and accurate messages
Follows office-scheduling procedure to book, coordinate and reschedule patient appointments
Knowledgeable of HIPAA
Qualifications:
High School diploma or GED
Computer experience
One-year work experience, preferably in a medical office setting
Knowledge of medical terminology preferred
Experience preferred
Location: Big Rapids, MI
Exempt/Non-Exempt: Non-Exempt
Benefits: Full benefits package
Employment Type: Full Time
Family Health Care is an Equal Opportunity Employer.