Medical Office Assistant (Client Service Coordinator)

Confidential

Campbell River, British Columbia permanent

Posted: March 23, 2026

Required Skills

Job Description

CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION!
Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in-person and over the phone, this may be a fit for you!

WHAT DOES A CLIENT SERVICE COORDINATOR DO?
In a typical day at our Sleep Apnea Clinic, you’ll be excited to start the morning with a coffee in-hand, energized and self-motivated to be the face of Pacific Sleep Care. Our clients’ first interactions happen with you, and after hearing your kind voice and soothing empathy they will feel great about choosing Pacific Sleep for their therapy needs. You’re the quarterback of the operation in that you are booking appointments, speaking with clients in-clinic and over the phone, as well as having them complete forms - sometimes all at the same time, so you embrace multitasking and thrive on the challenges it presents. We are a specialized provider, so you’ll always welcome the opportunity to educate/empower clients on our unique services, processes and equipment. Following their clinical appointment, it will be your responsibility to process payment and send them home with a smile on their face. There are also basic inventory management, weekly reports and audits.

On occasion, you will be required to attend training or provide coverage at our Sleep Apnea Clinic in Courtenay.

WHAT QUALIFICATIONS DO I NEED FOR THIS ROLE?

Completion of high school

Exceptional customer service

Medical office education or experience, an asset

Well organized and tech savvy (able to confidently use Google Suites)

An eagerness to embrace Pacific Sleep Care’s culture

WHAT DO I GET OUT OF IT?
The satisfaction of fostering positive relationships by providing support to clients and your team, while helping people live their best lives.

DETAILS

This is a full-time gig, working Monday to Friday, DAYS! 9-5

Remuneration is highly-competitive including wage, an annual profit-sharing bonus and other perks

It comes with benefits galore, including a comprehensive health plan, RRSP matching, and three weeks’ vacation

WHAT HAPPENS NEXT?
Please attach your resume and optional cover letter, then answer the skill testing questions. If you’d like to learn more about Pacific Sleep Care, visit our website at https://pacificsleep.ca/

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