Medical Intake Coordinator

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.

About This Role

Launched in September 2023, our newest location in Silver Spring, MD, is home to top local talent in behavioral health care. This interdisciplinary team of trailblazers is building our adolescent and adult programs from the ground up alongside the leadership of well-established clinicians and doctors working in PHP/IOP behavioral health care for the past decade.      

The Medical Intake Coordinator is responsible for the medical registration of new patients and collaborating with multidisciplinary team members to communicate patient health information that requires treatment planning and/or further medical consultation.

Schedule: Monday through Friday, 9:00 to 5:00pm

What You'll Do:

• Manages the medical registration process of patients entering the healthcare facility

• Provides administrative support to the Nursing Department and Psychiatry Department

• Collects and documents intake information such as medication and health history

• Communicates and collaborates with the nursing team regarding intake information

• Collects and documents of vital signs, height, weight

• Drafting medical documentation and lab orders under the direction of the psychiatry provider

• Transcribing medical information to patient’s charts & communicating pertinent information to the treatment team

• Maintains confidentiality. patient privacy, and data security

• Provides supplementary assistance with infection control and prevention measures

• Medication, medical supply, and equipment inventory

• Initiating Prior Authorizations for medications and diagnostic tests

• Participates in professional development activities

• All other duties within the scope of training as assigned by the Site Leader

Consults with:

• Psychiatrists, Nurse Practitioners, Program Directors, Staff Therapists, Staff Nurses, and Administrative Staff

Who You Are:

• Exceptional interpersonal and therapeutic communication skills

• Robust organizational and time management skills, with noteworthy attention to detail

• Team player with adaptiveness and agility

• Medical Assistant (preferred)

• Working knowledge of medical terminology and computer literacy (highly preferred)

• Current CPR certification (preferred not required)

• Working knowledge of pharmaceuticals (preferred not required)

• Experience in mental health care (preferred not required)

Physical Requirements

• Often required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms.

• Occasionally required to sit and stoop, kneel, or crouch.

• The employee must be able to lift and/or move up to 25 pounds

We are committed to a fair and equitable work environment. The expected compensation range for this role is below. This range includes multiple career path levels across the organization; where you fall in the range is dependent upon a number of factors including, but not limited to, your years of experience, type of experience, location, and education/certifications. Compass reserves the right to update these ranges.

Compensation
$19—$24 USD

We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply!

Who We Are

Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.

A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.

Benefits & Perks

We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.

For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.

What’s Next?

Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!