Medical Information Associate

• Location: South Korea
• Hiring Manager: Menai Johnson(CO Medical Operations Lead SK & ANZ)

About the job

About Sanofi:

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Our Team:

• To provide high quality scientific information to internal and external customers.

• To ensure high ethics and standards in our promotional materials aligned with medical strategy.

• To enhance the quality of medical information initiative related to medical communication within Sanofi-Aventis Korea with an effective project management.

Main responsibilities:

• To enhance the quality of medical information initiative related to medical communication within Sanofi-Aventis Korea with an effective project management.

• Medical information

• Management of the preparation, review, approval, and maintenance of local standard response documents (i.e., Q&A, FAQs, SRDs and other materials) for Sanofi products.

• Management of Medical Information inquiries escalated by contact center to Sanofi personnel including review and approval of all written responses relating to Sanofi products for both internal and external customers.

• First-line Medical Information enquiry handling.

• Comply with Sanofi Pharmacovigilance and Quality reporting responsibilities by reporting all Adverse Events (AE) and Product Technical Complaints (PTC) within 24 hours of awareness.

• Build collaborative and accountable relationships with key internal stakeholders (i.e., International, Global Medical Information and local Medical, Regulatory, Pharmacovigilance, Quality, Brand Teams)

• Generate insights by identifying customers’ needs as the foremost contact point of customer communication.

Promotional material review

• Review promotional materials from medical points of view ensuring quality and standards in line with local law, code and company quality documents.

• Provide appropriate medical input to development of promotional materials and support to develop the claim aligned with marketing strategy.

• Collaborate with and support regulatory, especially Ad. Promo Team, to contribute to ensure high ethics and standards in our promotional materials.

• Drive strong collaborative relationships with commercial and cross-functional teams, including marketing and regulatory.

About you

• Experience:
• Knowledge on products and related disease.
• Knowledge on regulations and guidelines including pharmaceutical affairs law, guidelines of KPMA and KRPIA etc.
• 1-3 years experience in the pharmaceutical industry is preferred.
• Education: Majored in pharmacy or medical science preferred
• Soft skills:
• Good communication skills
• Writing and summarizing skills
• Good project management skill
• Technical skills: Proficient computer skills (MS-Word, Power point, Excel)
• Languages: Well spoken & written English

Why choose us?

·       Stretch your career in a development playground, with opportunities across functions, regions, and the entire product lifecycle.

·       Work in a place that combines global scale with local expertise, backed by a strong culture of collaboration and shared purpose.

·       Join a team that’s not just transforming treatment - but asking what’s next, and making it real.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!