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Medical Information Associate II

ArtechInformationSystemLLC

Cambridge, MA, United States contract

Posted: March 2, 2016

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Quick Summary

Provide scientifically accurate and balanced responses to medical inquiries from customers about clinical products, investigational therapies and allow for flexibility in project planning and execution phases.

Job Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

• Provide scientifically accurate and balanced responses to medical inquiries from customers about clinical products, investigational therapies and disease states. 

• Draft standard verbal responses (SVR) and standard letter bodies (SLB), with supervision, for clincal or drug products. 

• Provide training to new Medical Information staff, students and fellows.

Job Responsibilities 

• Using Genzyme MI US approved on- and off-label standard responses, reply to customer inquiries regarding company's marketed products, investigational therapies and disease states.

• Use the MI call-handling database to enter calls and responses, and generate response documents.

• Create / revise SVR and SLB scripts, with supervision, for information regarding company's marketed products and/or products submitted for regulatory approval; implement and maintain these documents in the MI document repository.

• Identify/archive current relevant literature utilizing the available medical literature databases (e.g.,In-house, MedLine, EmBase). Design and implement search strategies, with supervision, and conduct routine literature searches for creating responses.

• Clarify unique inquiries, gather and organize information for custom responses and differentiate between relevant and non-relevant data.

• Provide product / disease state/ database/ MI department training to new MI staff/students/fellows.

• Collaborate with the Global MI team and contribute to therapeutic area meeting discussions.

• Maintain training records and documentation of competence in current company's marketed products, departmental SOPs and MI software and databases.

• Conduct end-of-day reviews of MI call-handling database cases.

• Collaborate with other functional stakeholders (Commercial, Medical Affairs, Regulatory, Pharmacovigilance) on projects and processes (e.g., MRB, PRB, product dossiers, regulatory submissions).

• Perform other duties as assigned

Skills: 

• Ability to work independently and with a team is essential.

• 1-2 years experience with word processing, spreadsheet and database applications and medical terminology.

• Excellent communication skills required.

• Pharm D or BS in a health care field (pharmacy ideal) plus 1-2 years experience with drug / product information, clinical trials or the regulatory process.

For more information, Please contact

Akriti Gupta

(973) 967-3409

Morristown, NJ 07960

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