Medical Education Communications Manager

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Position Overview

This role will be responsible for shaping and executing the medical communications strategy for two novel imaging agents, ensuring a compelling, scientifically rigorous narrative that supports evidence generation, clinical adoption, and long-term product strategy. The individual will lead execution through a data-driven, omni-channel approach, working closely across Medical Affairs, Clinical and Regulatory teams to ensure compliant, impactful, and aligned scientific communications.

Key Responsibilities / Essential Job Duties

Integrated Medical Communications Planning

• Lead the development of integrated medical communications plans by indication, ensuring a cohesive and strategic approach across the product lifecycle.

• Own planning and execution of the congress strategy and supporting materials, including abstracts, posters, symposia, and related scientific content.

• Develop and oversee a comprehensive suite of medical communications deliverables, including:

• Scientific communications digital platforms

• Medical training content

• Symposia and medical education materials

• Field tools and resources

• FAQs and reactive scientific materials

• Ensure scientific information is disseminated to the medical community appropriately, consistently, and in a timely manner.

Medical Communications Strategy & Execution

• Develop and own the overarching medical communications strategy for two novel imaging agents.

• Lead execution of the medical communications plan using a data-driven, omni-channel approach, informed by performance metrics, insights, and evolving evidence.

• Ensure all content is scientifically accurate, compliant, and aligned with product strategy and broader company initiatives.

Scientific Narrative & Evidence Integration

• Create and evolve a scientific narrative that integrates disease understanding, unmet needs, evidence generation plans, and clinical study results.

• Ensure medical communications incorporate relevant, data-driven disease- and product-level scientific messages.

• Partner with Medical Affairs, Clinical Affairs, HEOR, and GAVE to ensure alignment between evidence strategy and scientific dissemination.

Stakeholder & Expert Engagement

• Work closely with internal stakeholders and external medical experts to inform and refine the medical communications strategy.

• Serve as a central point of integration across Medical Affairs, Clinical Affairs, Clinical Development, Regulatory, HEOR, GAVE, and Marketing functions.

Congress & External Engagement Leadership

• Provide medical business leadership for congress planning and execution.

• Support high-impact scientific exchange through symposia and other educational forums.

Governance, Compliance & Judgment

• Apply sound scientific and business judgment with a strong understanding of regulatory, legal, and compliance requirements.

• Ensure all medical communications adhere to applicable policies and standards.

Innovation & Enablement

• Leverage GenAI and emerging technologies to enhance efficiency, quality, and scalability of medical communications.

• Enable cross-functional teams through education and adoption of new tools and approaches.

Basic Qualifications

• PhD, PharmD, MD, or advanced science degree (e.g., MS, MPH).

• 3+ years of experience in Medical Affairs, Medical Education or Scientific Communications, including development of medical content.

• Strong written, verbal, and presentation skills.

• Ability to prioritize and manage multiple projects simultaneously.

• Experience with strategic and tactical planning.

• Comfort working with new technologies and teaching others.

• Ability to simplify complex scientific concepts for diverse audiences.

• Strong negotiation, influencing, and matrix leadership skills.

• Demonstrated experience working within and leading cross-functional teams.

Preferred Qualifications

• Experience developing scientific platforms and narratives.

• Experience planning, executing, and measuring communications delivered via an omni-channel approach.

• Naturally accountable, a self-starter, self-motivated, self-directed, self-sustaining.

• Experience using AI tools in medical communications.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.